Detailed retail store manager striving to maintain high customer service and morale standards. Expertise in merchandising. Talented at resolving personnel conflicts and addressing customer issues.
I am very organized and excellent at multitasking; my strongest trait is communication.
And working with the public.
Overview
13
13
years of professional experience
Work History
Retail Manager
Sprout Again Children's Consignment
Yakima
03.2012 - Current
Resolved customer complaints in an efficient manner while ensuring customer satisfaction.
Managed daily operations of the store, including opening and closing procedures.
Supervised staff to ensure customer satisfaction and proper performance of duties.
Maintained positive relationships with customers by providing exceptional service.
Staged merchandise and stocked sales floor to stimulate impulse sales.
Handled customer service issues, ensuring customer satisfaction and loyalty.
Maintained high standards of store presentation and visual merchandising.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Managed inventory and supplies to ensure materials were available when needed.