- Electronics and Circuit Building
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- I like working with my hands and fixing things
- DIY and Home Improvement
- Enjoy participating in [activity] for overall physical and mental well-being
- Enjoy hobbies that combine physical activity with outdoor exploration
Amikeveli Williams
Greenville,North Carolina
Summary
Dynamic cashier team lead with experience in training and mentoring staff. Skilled in optimizing workflow and resolving customer inquiries, contributing to high satisfaction rates and a cohesive team environment.
Overview
1
1
year of professional experience
Work History
Cashier
Food Lion
Ayden, NC
05.2025 - Current
- Processed customer transactions efficiently using POS systems.
- Maintained accurate cash drawer and balanced registers daily.
- Assisted customers with inquiries and resolved issues promptly.
- Collaborated with team members to optimize checkout operations.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier Team Lead
Sonic
Elizabeth City, NC
10.2024 - Current
- Supervised daily cash handling and ensured accuracy in transactions.
- Trained and mentored new cashiers on register operations and customer service standards.
- Implemented efficient workflow processes to enhance team productivity during peak hours.
- Resolved customer inquiries and complaints, maintaining high satisfaction levels.
- Coordinated team schedules to optimize staff coverage during busy periods.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
Education
Bachelor of Science - Mechanical Engineering
Elizabeth City State University
Elizabeth City, NC05-2028
High School Diploma -
South Centrel High School
Winterville, NC06-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
Interests
Timeline
Cashier
Food Lion
05.2025 - Current
Cashier Team Lead
Sonic
10.2024 - Current
Bachelor of Science - Mechanical Engineering
Elizabeth City State University
High School Diploma -
South Centrel High School