Amil Hilt
Las Vegas
Summary
Detail-oriented professional with strong communication and project management expertise. Demonstrated success in managing multiple tasks in high-pressure environments. Proactive in identifying and resolving issues, with a commitment to process optimization and team support.
Overview
7
7
years of professional experience
Work History
Warehouse Computer Technician
Abacus Staffing
North Las Vegas
06.2025 - Current
- Administer and maintain FMD4 and SALT systems to support warehouse operations and inventory tracking.
- Perform diagnostics, hardware replacements, and software updates to sustain equipment performance.
- Assist in network troubleshooting and system optimization for real-time operational accuracy.
Customer Service Representative
24-7 Inch
Las Vegas
03.2024 - 11.2024
- Assist all customers through inbound calls, emails, and/or chats
- Communicate a variety of information to the customer.
- Be an active listener and help resolve customer inquiries.
- Provide a meaningful and positive experience with every customer interaction.
- Learn and retain a thorough working knowledge of all existing and new products and services.
credit card specialist
USAA
Las Vegas
09.2022 - 01.2023
- Performs complex maintenance, research, and resolution of member accounts for multiple Bank Products within established processes, regulatory policies
Package Handling
UPS
Las Vegas
09.2021 - 03.2022
- Sort and group packages according to their intended destinations and lead them into appropriate delivery vehicles
- We handle products with the utmost care and keep them secure at all times
Crew member
Little Caesars
Los Angeles
04.2019 - 01.2021
- Preparing and serving food
- Operating kitchen equipment
- Ringing up sales
- Cleaning workstations
Banking specialist
The Las Vegas
Las Vegas
- Delivers digital customer engagement, customer acquisition and growth, content moderation, fraud prevention, and data annotation solutions
- Delivers digital customer engagement, customer acquisition and growth, content moderation, fraud prevention, and data annotation solutions
Security Guards
Gmi Security
Los Angeles
- Patrolling property
- Communicating with client
- Professional image
- Report and observe
Education
High School Diploma -
John Hope High School
Los Angeles, CA06.2016
Some College - General Studies
Cerritos College
Cerritos, CASkills
- Business growth and retention
- Sales techniques
- Customer service
- Data entry
- Customer needs assessment
- Goal oriented
- Network troubleshooting
- Equipment maintenance
- FMD4 administration
Volunteer Experience
Assisted with special events and programs, Supported engaging, fun, and smooth-running events by helping with organization and planning, Coordinated and managed volunteer activities for community service projects, Kept case files updated, accurate and aligned with requirements
Timeline
Warehouse Computer Technician
Abacus Staffing
06.2025 - Current
Customer Service Representative
24-7 Inch
03.2024 - 11.2024
credit card specialist
USAA
09.2022 - 01.2023
Package Handling
UPS
09.2021 - 03.2022
Crew member
Little Caesars
04.2019 - 01.2021
Banking specialist
The Las Vegas
Security Guards
Gmi Security
High School Diploma -
John Hope High School
Some College - General Studies
Cerritos College