Experienced office manager with 18+ years in dental and orthodontic practices, skilled in front desk operations, scheduling, team leadership, and conflict resolution. Known for keeping patient flow smooth and office coverage organized.
Overview
18
18
years of professional experience
Work History
Office Manager
Stansbury Pediatric Dentistry
Stansbury Park, UT
03.2021 - 04.2026
Supported pediatric dental office scheduling, patient flow, and front desk operations.
Directed reception staff daily assignments and ensured effective office coverage.
Resolved patient concerns through clear communication and professional phone support.
Managed customer inquiries promptly while fostering positive client relationships.
Treatment Coordinator
Stansbury Park Orthodontics
Stansbury Park, UT
05.2014 - 03.2021
Presented orthodontic treatment plans and financial options to patients at Stansbury Park Orthodontics.
Prepared financing agreements and explained monthly payment arrangements.
Coordinated patient records, consent forms, and treatment documentation.
Scheduled new patient appointments, adjustments, and follow-up visits.
Communicated treatment progress and chairside needs with orthodontic staff.
Ensured compliance with HIPAA regulations as well as other applicable laws.
Orthodontic Assistant
Horsley Orthodontics
Tooele, Utah
03.2008 - 05.2014
Assisted orthodontist in clinical activities such as taking impressions, fitting bands, and placing arch wires.
Assisted with laboratory procedures such as pouring models, trimming appliances, fabricating retainers.
Educated patients on braces care, elastic use, and oral hygiene instructions.