Amina Franklin
Montgomery,AL
Summary
A reliable professional boasting a solid background in critical thinking, problem-solving, and organizational abilities. Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
Wendy's
Montgomery, AL
05.2024 - Current
- Educated customers on menu items, product ingredients, and nutritional values.
- Performed cashier duties, such as taking orders, collecting payments, and providing change.
- Cleaned restaurant area by sweeping floors, wiping tables, and emptying trash receptacles.
- Assisted in the preparation of food items, such as sandwiches, salads, and pizzas.
- Followed all safety guidelines while operating equipment such as slicers, fryers, and ovens.
- Greeted customers upon arrival, provided menus, and answered questions regarding menu items.
- Prepared beverages such as coffee drinks, smoothies, and milkshakes according to company standards.
Crew Member
McDonald's
Montgomery, AL
02.2024 - 05.2024
- Educated customers on menu items, product ingredients, and nutritional values.
- Performed cashier duties, such as taking orders, collecting payments, and providing change.
- Cleaned restaurant area by sweeping floors, wiping tables, and emptying trash receptacles.
- Followed all safety guidelines while operating equipment such as slicers, fryers, and ovens.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
Head Hostess
IHOP
Montgomery, AL
11.2021 - 02.2024
- Greeted guests upon arrival and escorted them to their tables.
- Supervised a team of hostesses, ensuring all duties were completed promptly.
- Assisted with seating arrangements for large groups and special occasions.
- Provided excellent customer service to ensure guest satisfaction.
- Trained new staff on proper hosting procedures and policies.
- Communicated effectively with restaurant managers regarding customer complaints or requests.
- Managed financial transactions, including payments, refunds, and discounts.
Education
Carver Senior High School
Montgomery, AL05-2025
Skills
- Safe Food Handling
- Customer Service
- Food Preparation
- Health Code Compliance
- Order Management
- Food Running
- Team Contributions
- Time Management
- Clear Communication
- Safety
- Indirect Patient Care
- HIPAA Compliance
- Medical Terminology
- Patient skin and nail care
Certification
- CPR Certified
Affiliations
- Dancer
- Marching Band
Timeline
Crew Member
Wendy's
05.2024 - Current
Crew Member
McDonald's
02.2024 - 05.2024
Head Hostess
IHOP
11.2021 - 02.2024
Carver Senior High School