Amina Moussa
Arlington,TX
Summary
Motivated and compassionate Certified Clinical Medical Assistant (CCMA) student and a nursing student with hands on experience in customer service, teamwork, and fast-paced environments. Seeking an externship and a job opportunity to apply clinical and administrative skills in a healthcare setting. Known for strong communication, cultural knowledge, and a solid work ethic. Fluent in Somali, Arabic, Amharic, and English, with a background in food service and community outreach.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista and Cashier
Paris Baguette
Flower Mound, TX
06.2025 - Current
- Prepared and served coffee and drinks
- Provided friendly customer service, handled cash and payments, and kept the work area clean and organized.
Ccma
Zollege
Irving, Texas
07.2025 - 11.2025
- Vital Signs (Temperature, Pulse, Respiration, BP)
- Phlebotomy and Specimen Collection
- EKG Placement and Monitoring
- Patient Intake and History Documentation
- Infection Control & PPE Use
- Medical Terminology
- Electronic Health Records (EHR) Basics
- HIPAA and OSHA Compliance
Cashier/Customer Service
CSS Industries, Inc.
Arlington, TX
03.2025 - 07.2025
- Greet customers and take give food orders with a friendly, professional attitude
- Handle credit card, and digital transactions
- Prepare and serve food items on time and clean manner
- Maintain cleanliness and organization of the front area
- Ensure customer satisfaction by addressing questions, special requests, or complaints
Front of House Employee
Chick-fil-A Restaurants
Dallas-Fort Worth, TX
05.2024 - 02.2025
- Worked in both front and back of house.
- Took customer orders and provided friendly, efficient service.
- Assisted in food preparation, packaging, and maintaining cleanliness.
- Followed food safety protocols and company procedures.
- Worked with other team members and helped each other to enhance customer experience and good work.
Programs officer
Society of East Africa
Arlington, TX
08.2024 - 01.2025
- Planned and coordinated events to promote cultural awareness and strengthen community engagement among East African students.
- Partnered with student organizations and university departments to organize events such as cultural nights, educational seminars, and social gatherings.
- Led meeting ice breakers, created agendas as well as booking rooms and buying supplies needed for events.
Package Handler
FedEx
Arlington, TX
11.2024 - 12.2024
- Sorted and loaded packages to be delivered in the trucks assigned.
- Operated scanners and packing tools to prepare shipments.
- Loaded and unloaded trucks while following safety protocols.
- Tracked the shipments and made sure of proper handling of packages.
Warehouse Associate
Amazon Warehouse
Fort Worth, TX
11.2023 - 12.2024
- Managed inventory and organized shipments in the warehouse.
- Operated warehouse equipment and followed safety protocols to maintain a secure working environment.
- Processed and packaged customer orders by making sure they went to the right location.
- Collaborated with other team members for better workflow and to improve productivity.
- Use scanners to read bar codes on products and troubleshoot problems.
Education
Bachelor of Science - Nursing
University of Arlington
Arlington, TX05.2028
Clinical Medical Assistant - Health Sciences
Dallas Medical Assistant School
Irving, TX11-2025
Highschool -
Juan Seguin Highschool
Arlington, TX05.2023
Skills
- Customer service
- Event Planning & Coordination
- Organization & Time Management
- Problem-Solving
- Multilingual( Amharic, English, Somali, Arabic)
- Vital sign monitoring
- Medical terminology
- Patient care
- First aid training
Volunteer Experience
- YMCA, Arlington, TX, Helped organize youth programs and community activities, Assisted with maintaining a clean, safe environment, Provided support to staff and engaged with families attending the center
- East Arlington Recreation Center & Library, Arlington, TX, Shelved books, helped set up community events, and greeted visitors, Supported children's reading programs and other public activities, Learned how to work with people of all ages and backgrounds
Certification
- First Aid Certification
- CPR Certification
- Food and Drink Handling Certification
Timeline
Ccma
Zollege
07.2025 - 11.2025
Barista and Cashier
Paris Baguette
06.2025 - Current
Cashier/Customer Service
CSS Industries, Inc.
03.2025 - 07.2025
Package Handler
FedEx
11.2024 - 12.2024
Programs officer
Society of East Africa
08.2024 - 01.2025
Front of House Employee
Chick-fil-A Restaurants
05.2024 - 02.2025
Warehouse Associate
Amazon Warehouse
11.2023 - 12.2024
Bachelor of Science - Nursing
University of Arlington
Clinical Medical Assistant - Health Sciences
Dallas Medical Assistant School
Highschool -
Juan Seguin Highschool
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