Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Amina Turkovic

Kennesaw,GA

Summary

Dedicated and results-driven customer service professional with 4+ years of positive relationships, business, sales, and communication experience. Specializes in team leadership, operational efficiency, and customer satisfaction. Seeking to bring experience in customer relationship management to achieve sales and further business.

Overview

4
4
years of professional experience

Work History

Server

Cues Billiards
07.2025 - Current
  • Greeted customers in high volume with patience and professionalism
  • Increased productivity and customer connection
  • Managed money and inventory
  • Enhanced team efficiency
  • Retained over 70+ products

Barista

Starbucks
07.2022 - 08.2025
  • Increased customer satisfaction while boosting repeat customers
  • Maintained customer and station settings
  • Prioritized conflict resolution and time management
  • Mastered over 150+ products and other services
  • Provided exceptional customer service for 200+ daily customers

Office Assistant

All4Tires
05.2023 - 07.2025
  • Acted as the first point of contact for customer relays and tailored solutions to retain business
  • Responded to customer calls, resolving inquiries and enhancing satisfaction
  • Cultivated strong connections with customers
  • Recommended products and service upgrades to optimize customer experience
  • Managed daily operations

Education

High School Diploma -

Harrison High School
Kennesaw, GA
05-2022

Skills

  • Customer service
  • Product knowledge
  • Communication
  • Problem solving
  • Adaptability
  • Time management
  • Database management

Timeline

Server

Cues Billiards
07.2025 - Current

Office Assistant

All4Tires
05.2023 - 07.2025

Barista

Starbucks
07.2022 - 08.2025

High School Diploma -

Harrison High School
Amina Turkovic