Aminah Muhammad

• Is proficient in product knowledge, including features of particular pieces, fabric and care details, etc
• Aides customers in selecting items based on product knowledge, problem solves with similar garments or ordering of garments through fulfillment
• Cultivate and maintain customer relationships with friendly attitude and open-ended questions
• Maintain client relationships by contacting clients to inform of new pieces and promotions
• Handle cash, card, and gift card transactions
• Maintain store appearance by proactively styling mannequins, sizing, restocking, folding, etc
• Offers customers loyalty program and credit card program, staying up to date on benefits of both programs
  

• Discussed and identify customers’ shopping goals by asking open-ended questions
• Found pieces that compliment customers’ bodies, styles, and event needs
• Created head-to-toe looks and build a sale by suggesting shoes and accessories
• Used handheld devices to locate pieces that are not available on the sales floor or in store
• Oversaw alterations, consisting of measuring clients for hemming, recording their information, and contacting them to pick up their clothing.

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