Aminata Gueye
New York,NY
Summary
Results-driven server with significant experience in dynamic dining environments. Proficient in menu details and skilled in up-selling, leading to improved customer satisfaction and increased revenue. Committed to providing exceptional service that enhances overall guest experiences.
Overview
3
3
years of professional experience
Work History
Server
Vanderbilt Market
New York, NY
08.2024 - Current
- Provided exceptional customer service, increasing guest satisfaction and loyalty.
- Oversaw dining area operations, optimizing table turnover rates for enhanced guest experiences.
- Coordinated with kitchen staff to ensure prompt food preparation and delivery.
- Supported inventory management by tracking stock levels of food and beverage items.
- Ensured cleanliness and organization of dining area in compliance with health regulations.
- Served food and beverages efficiently, focusing on customer preferences.
- Leveraged POS system for managing orders, bills, and complimentary items effectively.
- Collaborated with team during peak shifts to maintain workflow efficiency.
SERVER
Flying biscuit
Atlanta, GA
08.2022 - Current
- 2+ years of direct customer service experience in fast-paced restaurant environments.
- Skilled at efficiently taking orders, delivering food, and ensuring customer satisfaction.
- Proficient in POS systems for processing payments and managing reservations.
- Trained in food safety protocols and able to adapt to changing priorities.
Education
Bachelor - Computer And Information Sciences
Heta
Senegal 10.2019
High School Diploma -
Immatriculé Concession
Senegal TOEFL -
University of Tennessee
Knoxville, TN2022
Skills
- Customer service and support
- Food safety management
- POS system operation
- Problem solving skills
- Effective communication
LANGUAGES
French
English
Spanish | Advanced
Timeline
Server
Vanderbilt Market
08.2024 - Current
SERVER
Flying biscuit
08.2022 - Current
Bachelor - Computer And Information Sciences
Heta
High School Diploma -
Immatriculé Concession
TOEFL -
University of Tennessee