Amir Elliott
Chesapeake,VA
Summary
Developed exceptional customer relations and communication skills in fast-paced environment, seeking to transition into new field. Excel at understanding customer needs and resolving issues efficiently, ensuring satisfaction and loyalty. I am also an efficient worker who is well versed in C++ coding and loves to lift heavy things if need be.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Wawa
03.2025 - 08.2025
- Assisted customers with questions, resolving issues efficiently and enhancing satisfaction.
- Led training sessions to help new employees settle in and get comfortable with the company’s culture.
- Stock shelves, back-stock, organize, sort, and shelf items in the drink cooler room and the fridge/freezer stock in the back, as well as mop all floors if necessary.
- Do whatever told when asked by a manager.
Server Assistant
Baker's Crust
06.2024 - 08.2025
- Specialized in clearing and resetting tables efficiently.
- Supported servers by delivering food and beverages promptly.
- Learned safe handling techniques for glassware and utensils.
- Maintained cleanliness of dining areas following health guidelines.
- Provided excellent customer service by addressing guest requests with efficiency.
- Developed skills in multitasking during high-volume periods.
- Contributed to a positive dining experience by supporting team efforts.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
Education
High School Diploma -
Oscar Frommel Smith High School
Chesapeake06-2025
Bachelor of Science - Mechanical Engineering
Virginia Commonwealth University
Richmond, VA05-2029
Skills
- Customer service
- Customer support
- Problem resolution
- Team collaboration
- Arduino Coding
- Team leading
- Quick/Critical Thinking
- Heavy lifting expertise
- Team player mentality
- Class-D Driver's License
- Proficient in Microsoft office
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Customer Service Associate
Wawa
03.2025 - 08.2025
Server Assistant
Baker's Crust
06.2024 - 08.2025
High School Diploma -
Oscar Frommel Smith High School
Bachelor of Science - Mechanical Engineering
Virginia Commonwealth University