Amir Robinson
Pittsburgh,PA
Summary
Dynamic professional with extensive experience in cash handling and inventory management at Citiworks. Proven ability to lead teams and enhance customer satisfaction through effective training and service coordination. Skilled in data organization and maintaining professionalism, consistently achieving operational excellence in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Cashier
Citiworks
Pittsburgh, PA
06.2025 - 08.2025
- Set up register for the day
- Assigned pool tags and processed daily admission payments, ensuring accurate tracking of customer access
- Counted cash in register and generated Z Report at day's end to maintain accurate financial records
- Collaborated with city of Pittsburgh police for secure cash deposits from daily operations
- Provided services for city of Pittsburgh
Manager
Rita's Italian Ice
Pittsburgh, PA
06.2021 - 08.2025
- Opened the shop in the morning, (Unlocked doors, turned on all machines, prepped dishwashing station, set up cash register, clean, etc)
- Prepared treats, took orders, and collected payments, ensuring timely service in a manager-led environment.
- Coordinated catering orders and responded to customer inquiries, ensuring customer satisfaction.
- Trained new treat members, providing guidance to correct mistakes and improve service quality.
- Assisted with events outside the store, setting up and coordinating logistics.
- Performed heavy lifting tasks to support inventory management and stock organization.
Crew Team Member
Raising Cane's
Pittsburgh, PA
06.2024 - 12.2024
- Balanced order-taking and customer inquiries to enhance overall customer satisfaction.
- Cross-trained in multiple stations, providing support during peak hours to maintain service quality.
- Processed customer orders, prepared meals, and handled payments to ensure efficient service.
Intern
Federated Hermes
Pittsburgh, PA
09.2022 - 05.2023
- Acquired hands-on experience in financial industry, applying concepts to real-world scenarios.
- Developed proficiency in software programs, including Excel, to support analytical tasks.
- Established professional networks to uncover opportunities and gain insights into investment firm operations.
- Organized files, spreadsheets, and reports to improve accessibility for team members.
Assistant Janitor
EverGreen Facility Services
Pittsburgh, PA
06.2019 - 01.2021
- Used vacuum and shampooers to clean all carpeted areas in offices.
- Maintained cleanliness of restrooms by Washing down and properly sanitizing walls, floors, and toilets.
- Cleared wastepaper and trash from all office areas, ensuring proper disposal in designated receptacles to maintain a tidy environment.
- Operated hand trucks and manually lifted heavy books, old equipment, and furniture to facilitate efficient relocation and organization.
Education
No Degree - Marketing Major
Indiana University of Pennsylvania
Indiana, PA05.2027
High School Diploma -
Nazareth Prep
Pittsburgh, PA05.2023
Skills
- Cash Handling
- POS systems
- Inventory management
- Data organization
- Staff training
- Facilities Maintenance
- Leadership
- Networking skills
- Professionalism and courtesy
Affiliations
New Member Educator/Treasurer - Eta Omicron Chapter, Sigma Chi Fraternity
Timeline
Cashier
Citiworks
06.2025 - 08.2025
Crew Team Member
Raising Cane's
06.2024 - 12.2024
Intern
Federated Hermes
09.2022 - 05.2023
Manager
Rita's Italian Ice
06.2021 - 08.2025
Assistant Janitor
EverGreen Facility Services
06.2019 - 01.2021
No Degree - Marketing Major
Indiana University of Pennsylvania
High School Diploma -
Nazareth Prep