Amira Kouidri
900 Venue Way #9209 Alpharetta,GA
Summary
Skilled candidate seeking an entry-level sales or recruiter position. Strong communicator and relationship builder with over three years of sales and customer service experience. Eager to contribute and excel in a workplace environment that promotes long-term success and growth.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
AgentCSolutions
03.2024 - Current
- Provide exceptional support during annual open enrollment periods, guiding customers through plan selection processes effectively.
- Develop rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Handle escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Sales Associate
Rumble Boxing
01.2024 - Current
- Generate new sales leads to achieve and exceed monthly sales goals.
- Engage in friendly conversations with customers to better uncover individual needs.
- Evaluate customer needs and utilize suggestive selling techniques to drive sales.
Barista
Vischer Ferry General Store
06.2022 - 09.2022
- Prepared various specialty drinks and coffees following detailed specifications
- Controlled long lines and crowds with quick efficient service
- Built relationships with customers and the community to promote long-term business growth.
Server
Upper Crust
07.2021 - 10.2022
- Optimized service quality by actively listening and responding to customer requests
- Cultivated warm relationships with regular customers
- Collaborated with coworkers to keep the facility clean, organized, and well-stocked
Front Desk Coordinator
The Joint Chiropractic
09.2020 - 09.2021
- Managed the office and sold memberships to increase revenue and profitability
- Generated a 50% conversion sign up rate each month
- Built relationships with customers and the community to promote long-term business growth.
Education
Associate of Arts -
Hudson Valley Community College 3.5 GPA
Troy NY 12.2023
High School Diploma -
Shenendehowa High School 3.7 GPA
Clifton Park, NY06.2022
Skills
Efficient and detail-oriented
Timeline
Customer Service Representative
AgentCSolutions
03.2024 - Current
Sales Associate
Rumble Boxing
01.2024 - Current
Barista
Vischer Ferry General Store
06.2022 - 09.2022
Server
Upper Crust
07.2021 - 10.2022
Front Desk Coordinator
The Joint Chiropractic
09.2020 - 09.2021
Associate of Arts -
Hudson Valley Community College 3.5 GPA
High School Diploma -
Shenendehowa High School 3.7 GPA