Amira Lockhart
Charleston,SC
Summary
Adept at fostering customer relationships and enhancing sales, I excelled as a Sales Associate at Claire's Stores, leveraging strong problem-solving and teamwork skills. My experience spans managing financial transactions with precision and spearheading customer service initiatives, significantly boosting satisfaction levels. My approach combines effective time management with a flair for creating engaging customer experiences.
Overview
2
2
years of professional experience
Work History
Sales Associate
Claire's Stores
08.2022 - 07.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Restaurant Hostess
Basil's B-52
10.2022 - 03.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Cashier
Publix Grocery Store
07.2023 - 11.2023
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
Education
Bachelor of Science - Nursing
Charleston Southern University
Charleston, SC05-2028
Cosmetology - Cosmetology
R D Anderson Vocational School
Roebuck, SC04-2024
High School Diploma -
Dorman High School
Roebuck, SC05-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Timeline
Cashier
Publix Grocery Store
07.2023 - 11.2023
Restaurant Hostess
Basil's B-52
10.2022 - 03.2024
Sales Associate
Claire's Stores
08.2022 - 07.2024
Bachelor of Science - Nursing
Charleston Southern University
Cosmetology - Cosmetology
R D Anderson Vocational School
High School Diploma -
Dorman High School
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