Amira Melendez
Davenport,FL
Summary
Dynamic professional with a proven track record in customer service and sales, honed at Woof Gang Bakery. Skilled in relationship building and problem-solving, adept at enhancing customer satisfaction and driving sales through exceptional service. Demonstrates strong teamwork and collaboration abilities, contributing to significant improvements in customer engagement and repeat business. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
2
2
years of professional experience
Work History
Sales Associate
Woof Gang Bakery
08.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
Baker
Crumbl
10.2022 - 09.2024
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Managed customer service operations, including taking orders and resolving complaints.
- Operated cash registers and processed payments accurately.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
Education
Associate of Arts -
Valencia College
Orlando, FL08.2024
High School Diploma -
Davenport High School
Davenport, FL05.2023
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Problem-Solving
- Reliable and punctual
- Exceptional customer service
- Relationship Building
- Outgoing Personality
- Store Opening and Closing
- Product Sales
Languages
English
Native or Bilingual
Spanish
Professional Working
American Sign Lanuage
Limited Working
Timeline
Sales Associate
Woof Gang Bakery
08.2023 - Current
Baker
Crumbl
10.2022 - 09.2024
Associate of Arts -
Valencia College
High School Diploma -
Davenport High School