Amirah Thompson
New Britain
Summary
Dynamic and detail-oriented professional with extensive experience in patient registration and insurance verification at Hartford Healthcare. Proven ability to excel in high-volume environments while maintaining HIPAA compliance.
Overview
8
8
years of professional experience
Work History
Paraprofessional
Delta T Group
08.2025 - Current
- Support classroom instruction and assist students with academic and behavioral needs
- Maintain confidentiality of student records and sensitive information
- Communicate effectively with teachers, staff, and families
- Assist with documentation and daily reporting
- Provide calm and professional support in high-stress situations
Medical Receptionist
OBGYN & Midwifery of Connecticut
03.2025 - 07.2025
- Coordinated patient scheduling, check-in, check-out, and payment processing
- Verified insurance eligibility and processed authorizations
- Handled ICD-10 and CPT coding for gynecologic and prenatal procedures
- Managed patient records through Athenahealth
- Assisted with ultrasound prep and patient education
Patient Access Service Registrar
Hartford Healthcare
03.2024 - 03.2025
- Verified insurance coverage and demographic information
- Facilitated patient registration and maintained accurate EHR documentation
- Resolved billing discrepancies
- Maintained HIPAA compliance
- Managed high call volumes and directed patients appropriately
Sales Associate
Target
07.2018 - 01.2024
- Delivered high-level customer service in fast-paced environment
- Handled cash transactions accurately
- Managed customer concerns calmly and professionally
Medical Receptionist
Your Eyes Eye Care Centers
02.2022 - 12.2022
- Coordinated patient scheduling and payments
- Managed insurance verification
- Maintained medical office supply inventory
- Provided professional front-desk customer service
Education
Associate of Science -
Capital Community College
Hartford, CT 05.2001 -
High School Diploma -
Global Experience Magnet School
Bloomfield, CT 05.2001 -
Skills
- Patient Registration & Check-In/Check-Out
- Insurance Verification & Authorizations
- EPIC & Athenahealth Systems
- ICD-10 & CPT Coding Familiarity
- HIPAA Compliance
- Scheduling & Referral Coordination
- Medical Terminology
- Customer Service Excellence
- Multitasking in High-Volume Settings
Timeline
Paraprofessional
Delta T Group
08.2025 - Current
Medical Receptionist
OBGYN & Midwifery of Connecticut
03.2025 - 07.2025
Patient Access Service Registrar
Hartford Healthcare
03.2024 - 03.2025
Medical Receptionist
Your Eyes Eye Care Centers
02.2022 - 12.2022
Sales Associate
Target
07.2018 - 01.2024
Associate of Science -
Capital Community College
05.2001 -
High School Diploma -
Global Experience Magnet School
05.2001 -