Dynamic professional with experience in customer service and healthcare support. Strong skills in teamwork and conflict resolution, consistently ensuring customer satisfaction and efficient operations. Eager to leverage adaptability to contribute to team success and enhance service delivery.
Overview
8
8
years of professional experience
Work History
Sales Associate
Victoria's Secret & PINK
Flowood, MS
05.2024 - Current
Assisted customers in product selection and provided personalized recommendations.
Maintained visual merchandising standards to enhance store presentation and drive sales.
Processed transactions efficiently while managing cash register operations accurately.
Collaborated with team members to achieve daily sales goals and improve customer satisfaction.
Processed customer transactions efficiently using point-of-sale systems.
Maintained accurate cash register and balanced daily sales reports.
Collaborated with team members to ensure store presentation met company standards.
Trained new associates on operational procedures and customer engagement techniques.
Monitored inventory levels and restocked shelves to optimize product availability.
Resolved customer complaints promptly, ensuring satisfaction and loyalty retention.
Maintained a clean and organized store environment, contributing to a positive customer experience.
Helped customers complete purchases, locate items, and join reward programs.
Handled high volume transactions during peak periods without compromising service quality or accuracy.
Assisted customers by answering questions and fulfilling requests.
Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Team Player.
Intern
St. Dominic's Hospital
Jackson, MS
02.2026 - 05.2026
Assisted healthcare team with patient intake and data entry processes.
Supported medical staff in preparing equipment and maintaining cleanliness in treatment areas.
Collaborated with nursing staff to ensure timely patient care and accurate documentation.
Participated in departmental meetings to understand workflow and improve service delivery.
Gained familiarity with electronic health record systems for efficient patient information management.
Observed best practices for infection control protocols within hospital settings.
Engaged in training sessions to enhance understanding of hospital policies and procedures.
Provided administrative support by organizing files and managing scheduling tasks effectively.
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Sorted and organized files, spreadsheets, and reports.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Analyzed problems and worked with teams to develop solutions.
Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
Assist with vital signs and physical assessment.
Volunteer
Tender Heart Loving Hands Montessori Academy
Canton, MS
11.2025 - 12.2025
Assisted in organizing merchandise displays to enhance store layout and customer experience.
Provided excellent customer service by addressing inquiries and assisting with purchases.
Sorted and processed donations, ensuring items were clean and ready for sale.
Collaborated with team members to maintain cleanliness and organization within the store.
Educated young people about strategies for driving discussions and promoting social changes.
Help feed the homeless.
Help with food pantry.
Help with giveaways.
Teacher's Assistant
Boone's Behavioral Health
Byram, MS
06.2025 - 07.2025
Assisted teachers in implementing individualized education plans for students with behavioral challenges.
Supported classroom management by promoting positive behavior and fostering a conducive learning environment.
Collaborated with educators to develop instructional materials tailored to diverse learning needs.
Monitored student progress and provided feedback to teachers on behavioral and academic performance.
Engaged students in activities designed to enhance social skills and emotional regulation.
Organized classroom resources and maintained an orderly environment conducive to learning.
Participated in staff meetings, contributing insights on student development and classroom strategies.
Developed strong relationships with students, facilitating trust and encouraging open communication.
Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
Provided timely feedback to students on their performance, allowing them to make adjustments as needed for continued improvement.
Promoted a positive learning environment by establishing clear expectations and maintaining open lines of communication with students, parents, and staff.
Transported students, to field trips.
Dropping off and picking up student's.
Teacher's Assistant
Tender Heart Loving Hands Montessori
Canton, MS
06.2025 - 06.2025
Assisted teachers in implementing individualized education plans for students with behavioral challenges.
Supported classroom management by promoting positive behavior and fostering a conducive learning environment.
Collaborated with educators to develop instructional materials tailored to diverse learning needs.
Monitored student progress and provided feedback to teachers on behavioral and academic performance.
Engaged students in activities designed to enhance social skills and emotional regulation.
Organized classroom resources and maintained an orderly environment conducive to learning.
Participated in staff meetings, contributing insights on student development and classroom strategies.
Intern
Lackey Memorial Hospital
Forest, MS
03.2025 - 05.2025
Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
Participated in workshops and presentations related to projects to gain knowledge.
Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
Prepared project presentations and reports to assist senior staff.
Assisted healthcare team with patient intake and data entry processes.
Supported medical staff in preparing equipment and maintaining cleanliness in treatment areas.
Collaborated with nursing staff to ensure timely patient care and accurate documentation.
Gained familiarity with electronic health record systems for efficient patient information management.
Observed best practices for infection control protocols within hospital settings.
Engaged in training sessions to enhance understanding of hospital policies and procedures.
Provided administrative support by organizing files and managing scheduling tasks effectively.
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
Sorted and organized files, spreadsheets, and reports.
Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
Analyzed problems and worked with teams to develop solutions.
Assist with vital signs and physical assessments .
Volunteer
Salvation Army Store
Jackson, MS
05.2018 - 05.2018
Assisted in organizing community events and outreach programs.
Enhanced educational opportunities, tutoring students in subjects where they were struggling.