Amiya Plaskett
Brockport,NY
Summary
Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.
Overview
2
2
years of professional experience
Work History
Personal Shopper
Walmart
09.2021 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Tracked substitutions and informed customers of changes.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Package Handler
FedEx
07.2021 - 09.2021
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Assembled, sealed, and loaded packages into correct trucks.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Stored and secured packages in designated areas to prevent damage and theft.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Maintained clean, orderly work environment free of hazards.
Education
Associate of Science - Health Sciences
Monroe Community College
Rochester, NY12.2023
High School Diploma -
Brockport High School
Brockport, NY06.2021
Skills
- Sales Expertise
- Customer Interaction
- Delivery Procedures
- Mobile Ordering Understanding
- Online Ordering Familiarity
- Food Handling Standards
- Leadership Qualities
- Issue Resolution
- Verbal and Written Communication
Timeline
Personal Shopper
Walmart
09.2021 - Current
Package Handler
FedEx
07.2021 - 09.2021
Associate of Science - Health Sciences
Monroe Community College
High School Diploma -
Brockport High School