Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Amiyah Walker

Pleasant Grove,AL

Summary

Dynamic sales associate with a proven track record at Burlington, excelling in customer engagement and relationship building. Recognized for enhancing customer satisfaction and driving sales through exceptional service and effective problem-solving. Reliable and goal-oriented, I thrive in fast-paced environments while fostering teamwork and collaboration to achieve store success.

Overview

4
4
years of professional experience

Work History

Sales Associate

Burlington
01.2025 - 05.2025
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.

Sales Associate

TJX Companies, Marshalls
02.2022 - 05.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Cashier

Freddy's Frozen Custard & Steakburgers
03.2021 - 02.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

Bachelor Of Medical Biology - Occupational Therapy

Savannah State University
Savannah, GA

Pleasant Grove High School
Pleasant Grove, AL
05.2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Relationship building
  • Outgoing personality
  • Flexible schedule
  • Friendly and outgoing
  • Customer engagement
  • Task prioritization

Accomplishments

I attend Savannah State University full-time as a student-athlete. I currently have a 3.53 GPA, and I won volleyball program setter of the year this past season. Additionally, I was selected for the SIAC First All Tournament team. I manage the official social media accounts for Savannah State volleyball.

Timeline

Sales Associate

Burlington
01.2025 - 05.2025

Sales Associate

TJX Companies, Marshalls
02.2022 - 05.2023

Cashier

Freddy's Frozen Custard & Steakburgers
03.2021 - 02.2022

Bachelor Of Medical Biology - Occupational Therapy

Savannah State University

Pleasant Grove High School
Amiyah Walker