Ammar Helmi
Edison
Summary
Detail-oriented and personable Front Desk staff member with experience in scheduling patient appointments, managing phone calls, rooming patients, and handling check-in and check-out processes. Known for creating a welcoming environment, maintaining organization in a fast-paced medical setting, and being a reliable listener who ensures patients feel heard and supported.
Overview
1
1
year of professional experience
2024
2024
years of post-secondary education
Work History
Front Desk Medical Receptionist
Rheumatology Center of New Jersey
Somerville
07.2024 - 03.2025
- Greeted patients warmly and assisted with check-in processes.
- Scheduled appointments and managed physician calendars efficiently.
- Answered phone calls and addressed patient inquiries promptly.
- Maintained accurate patient records in electronic health systems.
- Coordinated communication between patients and healthcare providers effectively.
- Ensured waiting area remained organized and welcoming for patients.
Education
GED DIPLOMA
Edison, NJSkills
- Electronic health records
- Appointment scheduling
- Patient check-in
- Medical terminology
- Multilingual support
- Fluent arabic speaker
- Effective communication
- Problem solving
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
References
References available upon request.
Timeline
Front Desk Medical Receptionist
Rheumatology Center of New Jersey
07.2024 - 03.2025
GED DIPLOMA