Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
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Ammon Howse

Provo,Utah

Summary

Dynamic professional with a strong work ethic and integrity, experienced at Howse's Fudge Inc. Proven track record in customer service and team leadership, enhancing customer satisfaction and fostering a collaborative work environment. Skilled in managing shipping operations and training staff, consistently achieving high standards and positive feedback.

Overview

10
10
years of professional experience

Work History

Cashier

Howse's Fudge Inc.
Harbor Springs, MI
06.2016 - 07.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.

Candy chef

Howse's Fudge Inc.
Harbor Springs, MI
06.2015 - 07.2025
  • Oversaw stove, chocolate melters, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct.
  • Placed orders to restock items before supplies ran out.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Optimized food preparation processes, implementing time-saving techniques without compromising quality.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
  • Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
  • Mentored junior chefs in culinary techniques, fostering a collaborative and learning-focused work environment.
  • Maintained high standards of cleanliness and organization in kitchen, passing all health inspections with excellent ratings.

Missionary

Church of Jesus Christ of Latter-day Saints
Boise, ID
01.2023 - 12.2024

- Leadership & Management

Served as a zone leader, overseeing and coordinating mission activities for a group of missionaries.

Trained and mentored two missionaries, guiding their development and integration into mission work.

Organized schedules, meetings, and outreach efforts to maximize efficiency and impact.

Communication & Interpersonal Skills

Engaged with diverse individuals and communities, building trust and fostering meaningful connections.

Delivered compelling presentations and teachings, resulting in over 30 baptisms through effective communication.

Adapted communication style to connect with people from varied cultural and socioeconomic backgrounds.

Teamwork & Collaboration

Worked closely with fellow missionaries to achieve shared goals and support community initiatives.

Facilitated group training sessions and collaborative planning to enhance mission effectiveness.

Promoted a positive and inclusive environment to strengthen team morale and unity.

Cross-Cultural Competence

Immersed in diverse communities, developing cultural sensitivity and adaptability in dynamic settings.

Navigated language and cultural barriers to build rapport and deliver impactful messages.

Cultivated an understanding of global perspectives through direct community engagement.

Resilience & Problem-Solving

Managed high-pressure situations and adapted to challenges in unpredictable environments.

Balanced demanding schedules while maintaining commitment to personal and team objectives.

Addressed conflicts and obstacles with patience, creativity, and a solutions-oriented mindset.

Shipping Supervisor

Howse's Fudge Inc.
Harbor Springs, MI
06.2018 - 12.2024

- Managed all UPS orders, included filling, filing, and creating shipment labels efficiently

- Led team efforts to quickly and effectively with minimal mistakes in the shipping process

- Have sent well over 5,000 packages through UPS, USPS, and FedEx

- Very familiar with folding, packaging, labeling and all other facets of preparing boxes

Manager

Howse's Fudge Inc.
Harbor Springs, MI
06.2018 - 09.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Education

High School Diploma -

Traverse City Central High School
Traverse City, MI
06.2021

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Accomplishments

- 8th in Michigan for 4 singles varsity Tennis

- Successfully passed 4 AP ( advanced placement ) classes. AP Lang, USA history, World, and Government

- Regional zone leader for Idaho Boise mission

- Assistant manager for Howse's Fudge leading to over 300k in sales.

References

- Clark Maxwell

CEO of major accounting firm, Chatham financial, generating millions a year

- Chris Howse 231-590-6971

Owner of Howse's Fudge for the last 27 years

- Jordan Nelson 801-661-7400

Small business owner, and successful Salesforce operator

Timeline

Missionary

Church of Jesus Christ of Latter-day Saints
01.2023 - 12.2024

Shipping Supervisor

Howse's Fudge Inc.
06.2018 - 12.2024

Manager

Howse's Fudge Inc.
06.2018 - 09.2020

Cashier

Howse's Fudge Inc.
06.2016 - 07.2025

Candy chef

Howse's Fudge Inc.
06.2015 - 07.2025

High School Diploma -

Traverse City Central High School