Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

AMOLWAT ANDREWS

Hoover,AL

Summary

Customer-driven and and multilingual candidate with dynamic safety and service skills. Highly effective in diffusing volatile customer situations. Known for best-in-class customer service and top-notch friendliness.

Overview

23
23
years of professional experience

Work History

Waitress

Surin Of Thailand Restaurant
07.2022 - Current
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Supported needs of 50-person wait staff who attended to the specific needs of countless customers daily for Thai restaurant with social relevancy and intentionality

Real Estate Agent

RealtySouth
11.2016 - Current
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.

Office Coordinator

Double R Realty
12.2015 - 02.2021
  • Enhanced office staff customer relations strategies to improve interactions and reduce complaints.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.
  • Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment

Sales Associate

Black Hills Souvenirs
04.2009 - 11.2015
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Japanese Interpreter

Success Safety LTD
05.2000 - 05.2008
  • Interpreted conversations between foreign language-speaking clients and others.
  • Collaborated with team to translate series of documents from English to other languages.

Education

Bachelor of Arts - Japanese Language

Burapha University
Chonburi , Thailand
05.2000

Skills

  • Guest Relations
  • Time Management
  • Customer Service
  • Conflict Resolution
  • Team Collaboration
  • Strong Organizational Skills
  • Contract Negotiation
  • Work Well Independently
  • Hospitality and Accommodation

Additional Information

  • Authorized to work in the US for any employer Real Estate Broker

Languages

English
Professional Working
Thai
Native or Bilingual
Japanese
Limited Working

Timeline

Waitress

Surin Of Thailand Restaurant
07.2022 - Current

Real Estate Agent

RealtySouth
11.2016 - Current

Office Coordinator

Double R Realty
12.2015 - 02.2021

Sales Associate

Black Hills Souvenirs
04.2009 - 11.2015

Japanese Interpreter

Success Safety LTD
05.2000 - 05.2008

Bachelor of Arts - Japanese Language

Burapha University

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AMOLWAT ANDREWS