Amond Calles
Sunrise,FL
Summary
Very adaptable with solid knowledge of recruiting and evaluation techniques, customer service principles and financial management concepts. Collaborative team player bringing 4+ years of comprehensive experience completing managerial and administrative tasks to keep company running smoothly. Commended for outstanding staff performance to boost company morale and productivity.
Overview
5
5
years of professional experience
Work History
Assistant General Manager
Flanigan's Seafood Bar and Grill
Davie, FL
04.2022 - Current
- Ensured compliance with all food safety regulations and sanitation standards.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
Assistant General Manager
Five Guys
Plantation, FL
01.2020 - 04.2022
- Managed daily operations of the store, including scheduling and supervising staff.
- Monitored inventory levels and placed orders for new stock as needed.
- Provided training, guidance, and support to staff members on proper procedures and policies.
- Maintained accurate records of employee attendance, payroll information, sales figures.
Customer Service Associate
Lowe's
Pompano Beach, FL
12.2018 - 01.2020
- Provided information about products and services available to customers.
- Assisted customers with returns, exchanges, refunds, and other transactions as needed.
- Handled cash register operations accurately during peak times.
- Followed policies and procedures to meet or exceed established performance requirements.
Education
Some College (No Degree) - Nursing
Broward College
Fort Lauderdale, FLSkills
- Employee Scheduling
- Operations Management
- Business Operations Background
- Employee Relations
- Team Leadership Strength
Timeline
Assistant General Manager
Flanigan's Seafood Bar and Grill
04.2022 - Current
Assistant General Manager
Five Guys
01.2020 - 04.2022
Customer Service Associate
Lowe's
12.2018 - 01.2020
Some College (No Degree) - Nursing
Broward College