Summary
Overview
Work History
Education
Skills
Timeline
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Amonn Burns

Indianapolis,IN

Summary

Versatile and dynamic, with a proven track record at Harbor Freight, I excel in customer service and technical proficiency. Demonstrated adaptability and problem-solving skills across diverse roles, from sales to IT support, enhancing operational efficiency and client satisfaction. Achieved significant improvements in customer experience and team collaboration, underscoring a commitment to excellence and leadership.

Overview

3
3
years of professional experience

Work History

Sales Associate

Harbor Freight
Indianapolis, Indiana
07.2024 - 10.2024
  • Operated the cash register, efficiently processing transactions, and maintaining accurate cash handling practices.
  • Restocked shelves and organized inventory, ensuring a well-maintained sales floor that enhanced the customer experience and accessibility to products.
  • Assisted in unloading shipments, demonstrating strong teamwork, and physical endurance while adhering to safety protocols.
  • Provided exceptional customer service by promptly retrieving items from the back and addressing customer inquiries, enhancing overall satisfaction.

Server

Ritz Charles
Indianapolis, Indiana
06.2023 - 10.2024
  • Catered weddings and special events across Indiana, demonstrating flexibility and reliability in various settings.
  • Managed 12+ hour shifts, showcasing strong endurance and time management skills, while maintaining high service standards.
  • Loaded and unloaded trucks for events, ensuring timely transport of equipment and supplies, which required strong organizational skills and attention to detail.
  • Set up and dismantled place settings, tables, and chairs, maintaining an efficient workflow to meet event timelines and client expectations.
  • Served full-course meals to guests, providing attentive, and courteous service, ensuring a memorable dining experience.
  • Maintained cleanliness and organization of dining areas throughout events, promptly addressing spills and table maintenance to enhance guest satisfaction.

IT Intern

Kishwaukee Community College
Malta, Illinois
02.2024 - 05.2024
  • Assembled and configured new equipment, including computer monitors and carts, ensuring all devices were operational and met the school's specifications.
  • Assisted in setting up computers to connect to the school's network, tailoring configurations to align with educational and administrative requirements.
  • Conducted thorough cleaning and organization of old storage units, improving accessibility, and enhancing the efficiency of IT operations.
  • Collaborated with the IT team to troubleshoot and resolve hardware and software issues, contributing to a smooth and functional technology environment.

Camp Counselor

Dreamchasers Indy
Indianapolis, Indiana
06.2021 - 06.2023
  • Coach young kids.
  • Improve their basketball skills in a fun, engaging way.
  • Protect kids from themselves and others while competing.

Camp Counselor

Indy Parks And Recreation
Indianapolis, Indiana
04.2022 - 08.2022
  • I ensured that campers were safe at all times on campgrounds and during field trips.
  • Oversaw and engaged summer campers in their activities while maintaining a balance of fun and controlling the environment.
  • Ensured they didn’t get lost or hurt and watched out for their medical and dietary needs.
  • Helped in planning summer camp games, educating, and setting up equipment.

Education

Informatics - Information Technology

Ivy Tech Community College of Indiana
Indianapolis, IN
09-2025

Associate of Science - Information Technology

Kishwaukee College
Malta, IL
05-2024

High School Diploma -

George Washington Highschool
Indianapolis
05-2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Attention to Detail
  • Problem Solving
  • Adaptability and flexibility
  • Time Management
  • Technical Proficiency
  • Leadership and supervision
  • Communication
  • Physical endurance and stamina

Timeline

Sales Associate

Harbor Freight
07.2024 - 10.2024

IT Intern

Kishwaukee Community College
02.2024 - 05.2024

Server

Ritz Charles
06.2023 - 10.2024

Camp Counselor

Indy Parks And Recreation
04.2022 - 08.2022

Camp Counselor

Dreamchasers Indy
06.2021 - 06.2023

Informatics - Information Technology

Ivy Tech Community College of Indiana

Associate of Science - Information Technology

Kishwaukee College

High School Diploma -

George Washington Highschool

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