Amritpal Kalkat
Woodbridge,VA
Summary
Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to CVS pharmacy. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
02.2022 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Entered and processed patients' prescriptions into internal system.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Collected co-payments or full payments from customers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Manager
Candy World
11.2018 - 11.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Onboarded new employees with training and new hire documentation.
- Controlled costs to keep business operating within budget and increase profits.
CASHIER
Friendly Mart
10.2017 - 09.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Learned duties for various positions and provided backup at key times.
Education
Bachelor of Science - Chemistry
Khalsa College Garhdiwala
Garhdiwala, Punjab, INDIA04.2016
High School Diploma -
Mount Carmel School Bhunga
Punjab, India03.2012
Skills
- Insurance Billing
- Order Verification
- Medication Dispensing
- Drug Inventory Management
- Drug Storage Procedures
- Answering Customer Questions
- HIPAA
- Problem-Solving Skills
- Patient Confidentiality
- Stocking Shelves
- Medication Labels
Timeline
Pharmacy Technician
CVS Pharmacy
02.2022 - Current
Manager
Candy World
11.2018 - 11.2021
CASHIER
Friendly Mart
10.2017 - 09.2021
Bachelor of Science - Chemistry
Khalsa College Garhdiwala
High School Diploma -
Mount Carmel School Bhunga