Summary
Overview
Work History
Education
Skills
Professional Development
Grooming Expertise
Volunteer Experience
References
Languages
Affiliations
References
Timeline
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Amanda Rodriguez

Amanda Rodriguez

Lawrenceville,United States

Summary

Compassionate and outgoing certified pet stylist (dog grooming). Occasional Uber driver. Responsible, flexible and attentive, capable of being creative whenever necessary, and open to new experiences related to the field and beyond. Willing to take on challenges and learn new skills. Additional experience and interest in art (traditional and digital media, writing, music and in general). Fluent in Spanish and English.

Overview

6
6
years of professional experience

Work History

Uber Driver

Uber Technologies, Inc.
Atlanta, United States
06.2023 - Current
  • Driving a vehicle to transport people, animals, goods and packages from one location to another, safely and in a timely manner.
  • Keeping communication with clients, following requests and instructions to ensure a successful trip and/or delivery, while giving a good customer service.
  • Adhering to local driving laws and company policies at all times.
  • Maintained proper operation along with cleanliness of interior and exterior of vehicle, still keeping COVID-19 safety in mind.
  • Working with a flexible schedule that allowed to organize own time, while planning the best route for every trip.

Pet Stylist

Petco
Duluth, United States
09.2023 - 03.2024
  • Grooming services for dogs that include: bathing, de-shedding, flea and tick treatment baths, teeth brushing, shaving of paw pads and sanitary trims, anal-glands expression, both nail trimming and nail grinding, plus hair brushing
  • Giving dogs haircuts (if necessary or requested) catered to their specific breed and needs
  • Assessing their behavior and physical state during check-in, and monitoring them throughout their salon visit and check-out
  • Communication and orientation for pet-parents of services and products for their pets needs and their own preferences
  • Scheduling with computer software programs and making calls
  • Beginning-of-day and end-of-day tasks
  • Keeping notes of pet-parents concerns and requests, as well as observations of pet behaviors
  • Cleaning and disinfecting of work areas to maintain a healthy and clean environment for animals and humans, while also following CDC’s updated COVID-19 guidelines
  • Translation between English and Spanish speakers.
  • Providing clients with information on proper dog grooming at home, along with advice to make salon visits a fun and enjoyable experience for dogs.

Junior Pet Stylist

PetSmart
07.2022 - 09.2023
  • Completing the same tasks as mentioned above as a Pet Stylist, with the exception of haircuts
  • Providing grooming services for dogs, under the supervision of the Grooming Salon Leader (especially for the paw pads shave and sanitary trims)
  • On-the-job training along with a 6-week training program for becoming a pet stylist (dog grooming focused) with Grooming Salon Leader and Mentor.

Manufacturer

Unique Sports Products, Inc.
Alpharetta, United States
07.2021 - 07.2022
  • Manufacturing and quality check of various sport items (including tennis, baseball and pickle-ball, among other sporting goods)
  • Sorting, counting and reporting each of the items in the inventory
  • Working with industrial packaging and labeling machines for different products
  • Keeping a clean and safe working area, while also following CDC’s updated COVID-19 guidelines
  • Assembling ball pick-up carts, rolling tennis racket grip tapes (Tourna Grip) and boxing products were also regular tasks on the job.

Call Center Employee

1st Patriot Capital
Chamblee, United States
08.2020 - 05.2021
  • Contacting clients with overdue payments to inform them of their obligations and negotiate suitable payment arrangements for the settlement of unpaid debts
  • Forms of contact included making phone calls and sending letters
  • Compliance with laws and regulations set by the FDCPA
  • Communicating with English and Spanish speakers
  • Working between at-home and in-office (hybrid work) due to the COVID-19 pandemic outbreak, while following rules set by the CDC.

Food Manufacturer

Olé Mexican Foods
Norcross, United States
06.2019 - 07.2020
  • Producing large quantities of food products (mostly tortillas and nachos, among other kinds of wheat-flour and corn-flour products based on Mexican foods)
  • Being responsible of maintaining a clean and sanitary work environment to work with food products
  • Ensuring the safety and quality of the food products.

Kennel Technician

Lawrence Animal Hospital
Brookhaven, United States
03.2020 - 05.2020
  • Monitoring and care-taking of patients, which were mostly dogs and cats, in an animal hospital (feeding, watering, grooming, cleaning, sanitizing and check-ups)
  • Assisting veterinary staff on basic hospitals tasks (before/during/after consultations, surgical procedures and treatments)
  • Ensuring the well-being of dogs by taking them on walks in an open space to stimulate muscles and blood circulation in an enjoyable environment
  • For cats, by giving them breaks in an enclosed room with windows to give them space to decompress while interacting with them
  • Learning about medications, and also about surgical and laboratory procedures done by the veterinary staff
  • Following rules and recommendations set by the CDC due to the COVID-19 pandemic outbreak (masks, social distancing, etc…)
  • Also worked as a translator for Spanish-speaking humans.

Chiropractic Assistant

Be The Light Chiropractic
Duluth, United States
10.2019 - 02.2020
  • Working with medical insurance and also at front desk (calls, faxes, e-mails, appointments, patient check-in/check-out, selling products and services, and orientation)
  • Providing patients with information and guidance about treatment plans and payments
  • Marketing and ads (online through social media and in-person)
  • Maintenance and cleaning of clinic; disinfecting after every patient
  • Providing basic physical therapy to patients (ultrasound therapy, massages, hot and cold compresses and TENS therapy)
  • Using technology (iPads and Macs) to track the progress of patients during treatment, getting a clear “before-and-after” picture, especially in each individuals’ trouble areas
  • Translator between English and Spanish speakers.

Remote Office Employee

All Pronto Cleaning Service, LLC
Suwanee, United States
11.2019 - 11.2019
  • Working from home, making calls to customers and coworkers to have access to properties and offices for deep-cleaning services
  • Communicating through text messages as well to send reminders and to confirm appointments throughout the day
  • Keeping record of specific instructions to follow requested by customers
  • Recording observations that need to be brought to the attention of the customers
  • Translator between Spanish and English speakers.

PetsHotel Associate

PetSmart
Atlanta, United States
02.2019 - 05.2019
  • Customer service and check-in/check-out of pets from daycare and boarding
  • Caretaking of pets (dogs and cats) during stay (including grooming, cleaning, feeding, play-time, taking pictures for social media, and supervising pets during daycare hours)
  • Keeping notes of pet-parents concerns and requests, as well as observations of pet behaviors during their stay at the PetsHotel
  • Close communication with managers and coworkers during shifts, keeping a healthy team environment
  • Basic baths, hair brushing and nail trims for dogs
  • Translation between English and Spanish speakers.

Pet Stylist Apprentice (Bather)

PetSmart
Atlanta, United States
09.2018 - 05.2019
  • Grooming services for dogs that included: bathing, de-shedding, teeth brushing, basic shaving of paw pads and sanitary trims, anal-glands expression, both nail trimming and nail grinding, plus hair brushing
  • Also offered optional services of application of nail polish and chalk hair dye for dogs
  • Giving dogs flea and tick treatment baths to remove them, and if requested, application of a topical preventative as well
  • Supervising pets during stay at the salon
  • Communication and orientation for pet-parents of services and products for their pets needs and their own preferences
  • Scheduling with computer programs and making calls
  • Opening and closing tasks
  • Keeping notes of pet-parents concerns and requests, as well as observations of pet behaviors
  • Cleaning and disinfecting of work areas to maintain a healthy and clean environment for animals and humans
  • On-the-job training to become a pet stylist
  • Translation between English and Spanish speakers.

Distribution Center Associate

SouthEast Consolidators (SECO) Headquarters
Ellenwood, United States
03.2018 - 09.2018
  • Organizing of the materials that are to be delivered to the right company and address on schedule, with the correct labeling, and separating the broken or spoiled ones
  • Counting and reporting the amount of each of the materials in the inventory.

Education

High School Diploma -

Academia San Jorge
San Juan, Puerto Rico
05-2014

Bachelor of Science - Biology

Universidad Ana G. Méndez, Recinto De Cupey
San Juan, Puerto Rico

Skills

  • Ability to communicate and build rapport
  • Experience in time management and multi-tasking skills
  • Well versed in providing satisfying customer service
  • Experience in clerical duties
  • Experience working in loud environments and under high-pressure situations
  • Experience in animal care environments
  • Adaptability and flexibility
  • Able to give tailored salon services to dogs according to their owners’ instructions, each individual dog’s needs and their breed standards (AKC and current trends), while following health and safety guidelines
  • Capacity to make an assessment of each dog’s current physical and emotional state, read their body language and ask questions relevant to the dog’s health and history of anything that needs awareness (vaccinations, illnesses, conditions, concerns and triggers)
  • Ability to regularly check for any signs of fear or aggression in dogs
  • Ability to make dogs feel more at ease during their appointments, keeping an eye on their behavior if anything needs to be informed to their owners or if any other course of action needs to be taken for the dog's comfort/safety while ensuring the safety of everyone else at the salon as well
  • Able to give basic advice for owners on what they can do at home for maintaining their dog’s grooms as well (like frequent brushing/visits veterinarians for allergies or other issues)
  • Knowing how to take care of equipment (clippers, shears, brushes,etc) and regularly clean it and give it maintenance

Professional Development

Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Prezi, VPython, Procreate (iPad), Apple Pages, Apple Keynote, Apple Numbers, Adobe Photoshop, Spanish, English, Involvement in various college community service activities, Attended different conferences during college

Grooming Expertise

  • Able to give tailored salon services to dogs according to their owners’ instructions, each individual dog’s needs and their breed standards (AKC and current trends), while following health and safety guidelines.
  • Capacity to make an assessment of each dog’s current physical and emotional state, read their body language and ask questions relevant to the dog’s health and history of anything that needs awareness (vaccinations, illnesses, conditions, concerns and triggers).
  • Ability to regularly check for any signs of fear and/or aggression in dogs.
  • Ability to make dogs feel more at ease during their appointments, keeping an eye on their behavior, in case anything needs to be informed to their owners and if any other course of action needs to be taken to put the dog’s comfort and safety first, while ensuring the safety of everyone else at the salon as well.
  • Able to give basic advice for owners on what to do to maintain their dog’s grooms at home as well (like frequent brushing and visits to their veterinarians for any allergies or any other issues their dogs may need help with).

Volunteer Experience

  • Associación de Respeto y Apoyo a los Animales (ARAA), San Juan, PR, Student Club Member, 11/2014 - 01/2018, Volunteer work done at various locations, ranging from animal clinics and rescue centers, to ranches and beaches., Fundraising activities for organizations focused on animal care ad community service., Worked with dogs, cats, horses, local fauna and marine life (sea turtles mostly)
  • Casa Ronald McDonald, Esq. Calle Pumarada & Calle Convento, San Juan, PR, 00912, Volunteer, 02/2014 - 03/2014, Helping with the maintenance of the Ronald McDonald House, which included cleaning the lounge areas for the families staying at the center for medical treatments, organizing the rooms, decluttering some of the areas and orientation of the services offered to support kids and their families.
  • Cáritas de Puerto Rico, 201 Calle San Jorge, San Juan, PR, 00902-1967, Volunteer, 02/2014 - 03/2014, Volunteer work at a local Community Center, which included sorting of donated goods (clothes, food, toys, etc...), basic cleaning tasks of the center, and guidance for people in general of the resources and services offered in the area.

References

  • Diana Gómez Garzón, PhD., Professor and Researcher, School of Science and Technology Universidad Metropolitana (UMET), 1399 Ave. Ana G. Méndez, San Juan, PR, 00926-2602, dgomez12@suagm.e
  • Luis Vazquez, PhD., Professor and Researcher, School of Science and Technology Universidad Metropolitana (UMET), 1399 Ave. Ana G. Méndez, San Juan, PR, 00926-2602, lvazquez102@suagm.edu
  • Mrs. Jacqueline Guzmán Silva, Associate Vice Chancellor, Department of Scholarships and Internships Programs Universidad Metropolitana (UMET), 1399 Ave. Ana G. Méndez, San Juan, PR, 00926-2602, (787)-766-1717 Ext. 96006
  • Doris García Crespo, Professor and Researcher, School of Science and Technology Universidad Metropolitana (UMET), 1399 Ave. Ana G. Méndez, San Juan, PR, 00926-2602, um_dgarcia@suagm.edu
  • Fernando Crastz, Professor and Researcher, School of Science and Technology Universidad Metropolitana (UMET), 1399 Ave. Ana G. Méndez, San Juan, PR, 00926-2602, fcrastz@suagm.edu

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Affiliations

  • Reading
  • Traditional and Digital Art
  • Music
  • Role-playing
  • Dyeing own dog's hair at home

References

References available upon request.

Timeline

Pet Stylist

Petco
09.2023 - 03.2024

Uber Driver

Uber Technologies, Inc.
06.2023 - Current

Junior Pet Stylist

PetSmart
07.2022 - 09.2023

Manufacturer

Unique Sports Products, Inc.
07.2021 - 07.2022

Call Center Employee

1st Patriot Capital
08.2020 - 05.2021

Kennel Technician

Lawrence Animal Hospital
03.2020 - 05.2020

Remote Office Employee

All Pronto Cleaning Service, LLC
11.2019 - 11.2019

Chiropractic Assistant

Be The Light Chiropractic
10.2019 - 02.2020

Food Manufacturer

Olé Mexican Foods
06.2019 - 07.2020

PetsHotel Associate

PetSmart
02.2019 - 05.2019

Pet Stylist Apprentice (Bather)

PetSmart
09.2018 - 05.2019

Distribution Center Associate

SouthEast Consolidators (SECO) Headquarters
03.2018 - 09.2018

High School Diploma -

Academia San Jorge

Bachelor of Science - Biology

Universidad Ana G. Méndez, Recinto De Cupey
Amanda Rodriguez