Amy Alessi
Woodstock,IL
Summary
Resourceful and dedicated with excellent communication and relationship-building skills. Self Starter, team player and independent worker.
Experienced with coordinating administrative tasks and maintaining organized office environments. Utilizes strong organizational skills to enhance office efficiency and support team operations. Track record of effective communication and multitasking to meet diverse administrative needs.
Overview
32
32
years of professional experience
Work History
Administrative Assistant III
McHenry County Government Center
Woodstock, IL
01.2024 - Current
- Streamlined communication processes to support efficient information exchange and improve team responsiveness.
- Streamlined records management systems to maintain compliance with regulatory and organizational requirements.
- Conducted detailed data entry, verified juror attendance, and coordinated case information dissemination to judges, alongside handling payroll tasks.
- Oversaw daily operations at court counter to enhance public service experience. Managed supply ordering processes and coordinated invoicing and purchase order activities. Streamlined administrative tasks to improve efficiency in court operations.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Paraprofessional 1:1
Huntley District 158
Huntley, IL
10.2022 - 01.2024
- CPR First Aid Certified
- CPI Certified
- Supported teacher in development of individual learning strategies.
- Maintained a positive attitude and affirmatively communicated with each student.
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Documented student behaviors, interventions and outcomes to enable lead teachers to address pertinent issues.
- Provided student support through special accommodations, extra assistance and assessments.
- Accompanied students to the restroom, on field trips, to the cafeteria and to the playground.
- Collaborated with the teacher to create a customized classroom environment that was integral to students' needs.
- Alerted instructor to student behavior or issues that needed to be addressed.
- Monitored student classroom and outdoors activities to promote student safety.
- Delivered individual services and instruction support to students and coworkers.
- Assisted teachers with classroom management and document coordination to maintain a positive learning environment.
- Implemented lessons initiated by teachers or related services personnel.
- Conducted small group and individual classroom activities with students based on differentiated learning needs while carrying out IEP goals.
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
Health Associate 1:1
WCUSD 200
Woodstock, IL
04.2009 - 10.2022
- Maintained an inclusive learning environment to enable students to gain maximum benefit from lessons.
- Communicated with students, teachers, staff and parents to maintain effective relationships for student and program growth.
- Played an essential role in delivering individualized services and supporting instruction.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Aided special education teachers in delivering important services for individuals with exceptionalities.
- Built and maintained effective communication and relationships with students, teachers, support staff and parents.
- Helped special education teachers determine specific needs for individuals with exceptional needs.
- Worked cooperatively with students of various culturally diverse backgrounds and learning styles.
Front Desk Attendant
Hearthstone Communities
Woodstock, IL
05.2013 - 03.2015
- Processed new patients and updated client records with key information.
- Maintained daily resident logs
- Answered and transferred multi line telephone calls
- Basic Bookkeeping
- Assisted residents with office tasks
Veterinary Assistant
Harvard Veterinary Clinic
Harvard, IL
06.1996 - 06.2003
- Managed medication administration, dispensed prescriptions and replenished inventory, carefully accounting for controlled substances.
- Answered owners' animal health questions and educated on healthy animal care practices.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Reviewed pet health history, examined animals, conducted tests and prescribed treatments for diagnosed conditions.
- Assisted veterinary surgeon in surgeries and procedures across a variety of domestic and exotic species of animals.
- Processed new patients and updated client records with key information.
- Bathed and dipped dogs afflicted with mange or parasitic infestations and applied specific medications for itch relief.
- Monitored urine and fecal output, completed weight checks and observed appetite during feeding.
- Positioned animals for diagnostic imaging such as x-rays.
- Conducted preliminary patient workups including gathering patient history information, description of symptoms from owner, and documenting presenting condition.
- Monitored animals in post-operative care units for anesthesia recovery, vital signs and activity levels.
- Administered medications to animals in treatment on a regular, scheduled basis and documented any changes in condition.
- Collected specimens from patients for laboratory analysis for parasites, blood analysis and culture.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
- Cleaned and disinfected exam areas, equipment and kennels to prevent spread of disease, control odors and maintain a healthy environment.
- Gathered pet health histories and symptoms to identify root cause of medical issues.
Cashier / Front Desk
Woodstock Farm and Fleet
Woodstock
08.1994 - 08.1996
- Greet customers
- Money handling
- Order handling
- Process returns / refunds
- Multi-line phone
- Bagging customers orders
- Stocking other departments
- Pallet breakdown
Education
Paraprofessional License -
MCC
Crystal Lake, ILHigh School Diploma - undefined
Woodstock High School
Woodstock, IL06.1995
Skills
- Customer support
- Inbound multi-line call management
- Professional demeanor
- High level of autonomy
- Basic math
- Critical thinking
- Interpersonal Communication
- Microsoft Office and Excel
Timeline
Administrative Assistant III
McHenry County Government Center
01.2024 - Current
Paraprofessional 1:1
Huntley District 158
10.2022 - 01.2024
Front Desk Attendant
Hearthstone Communities
05.2013 - 03.2015
Health Associate 1:1
WCUSD 200
04.2009 - 10.2022
Veterinary Assistant
Harvard Veterinary Clinic
06.1996 - 06.2003
Cashier / Front Desk
Woodstock Farm and Fleet
08.1994 - 08.1996
High School Diploma - undefined
Woodstock High School
Paraprofessional License -
MCC