Organized professional with a Bachelor of Science in Criminal Justice and experience as an Administrative Assistant III. Skilled in managing, reviewing, and redacting records to ensure compliance with legal standards. Expertise in public records management, document handling, and administrative support in high-volume environments. Proven ability to handle diverse tasks efficiently and maintain operational effectiveness.
Overview
1
1
year of professional experience
Work History
Administrative Assistant III
Arizona Department of Corrections, Rehabilitation & Reentry (ADCRR)
Phoenix, AZ
05.2025 - Current
Provide high-level administrative support to the Restrictive Housing Unit, managing sensitive reports, departmental correspondence, and internal communications.
Liaise with unit supervisors and department heads to support case management, staffing logistics, and secure documentation handling.
Coordinated meeting logistics by scheduling, preparing agendas, and distributing materials for hearings, workgroups, and case conferences.
Attend departmental briefings and coordinate scheduling and logistics for internal operations.
Organized and maintained departmental records, tracked inmate requests and grievances, and prepared legal responses and documentation.
Assisted with policy implementation, data entry, and coordinated internal processes to ensure compliance with DOC standards.
Respond to program inquiries, route calls and emails, and provide courteous customer service to regulated entities and the public.
Correctional Records Clerk II
Arizona Department of Corrections, Rehabilitation & Reentry (ADCRR)
Phoenix, AZ
02.2025 - 05.2025
Reviewed and redacted records for public release in compliance with state and federal laws, as well as ADCRR policies and procedures.
Received, tracked, and responded to public records requests, ensuring compliance with Federal and State laws and departmental policies.
Analyzed public records requests, ensuring that the correct information was provided while adhering to legal and departmental guidelines.
Conducted thorough research and analysis of documents, ensuring accuracy and compliance with applicable regulations.
Compiled documents and generated professional correspondence, facilitating timely fulfillment of public records requests.
Prepared reports and reconciled cash payments for document preparation and copying
Utilized effective listening and communication skills to facilitate understanding and cooperation.
Exhibited strong verbal and written communication skills in preparing reports and correspondence.
Displayed assertiveness in managing and resolving difficult conversations with stakeholders.
Analytical and problem-solving skills with strong attention to detail
Employed strong organizational skills to prioritize tasks and enhance overall efficiency.
Supported special projects including responding to subpoenas, court orders, and other document production requests.
Maintain the confidentiality of sensitive and confidential information obtained through the course of completing assignments.
Education
Master of Science - Criminal Justice
Grambling State University
403 Main Street, Grambing LA 71245
05-2027
Bachelor of Science - Criminal Justice
Grambling State University
Grambling, LA
Skills
Administrative Support
Records management systems
Record Management & Compliance
Public Records Requests
Data entry accuracy
Research & Analysis
Technology & Software Proficiency
Time Management & Multitasking
Deadline management
Organizational skills
Coordination
Minute taking
Report development
Customer Service Excellence
Customer support
Multi-line phone operation
Telephone system operation
Effective communication
Interpersonal communication
Attention to Detail
Decision making
Workflow management
Critical thinking
Negotiation techniques
Training administration
Office equipment maintenance
Multi-line telephone operation
Medical billing
Expense validation
Expense validation
Affiliations
• Students Against Destructive Driving (Assistant President) • Gemini Club • Member of ALPHA KAPPA ALPHA SORORITY, INCORPORATED • National Student Leadership and Success • NAACP
Hobbies and Interests
Passion for criminal justice reform and improving correctional systems.
Enthusiastic about public records management, compliance, and administrative processes.
Committed to personal development, fitness, and engaging with diverse cultures.
Awards
President's List (5x)
Dean's List (1x)
National Student Leadership and Success Society
Coursework
Criminal Justice Management
Restorative Justice
Law Enforcement Essentials
Risk Management
Timeline
Administrative Assistant III
Arizona Department of Corrections, Rehabilitation & Reentry (ADCRR)
05.2025 - Current
Correctional Records Clerk II
Arizona Department of Corrections, Rehabilitation & Reentry (ADCRR)
Administrative Assistant III at Dallas Independent School District, DISD - Human Capital Management - Strategic Pipeline DepartmentAdministrative Assistant III at Dallas Independent School District, DISD - Human Capital Management - Strategic Pipeline Department