Amy Augeri
Richmond,VA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision and in group setting.
Overview
8
8
years of professional experience
Work History
Senior Patient Registrar
Bon Secours Mercy Health
Richmond, VA
05.2022 - Current
- Set up patients in system by documenting key data, confirming eligibility, and verifying insurance benefits.
- Imaged and scanned patient and registration documentation into electronic patient records.
- Facilitated timely check-in by greeting visitors and establishing purpose of visits.
- Accurately inputted patient and insurance information into company's computer system using ConnectCare and Epic.
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
Patient Access Representative
Robert Half International Inc.
Richmond, VA
01.2022 - 05.2022
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Providing excellent customer service by promptly answering patient inquiries.
Intake Specialist
Stage Zero Life Sciences
Richmond, VA
12.2020 - 09.2021
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Completed intake assessment forms and filed clients' charts.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Assessed clients' needs and determined eligibility for intake services.
- Maintained accurate, up-to-date client records for reliable reference and communications.
Data Entry Specialist
Laborocity
Glen Allen, VA
06.2020 - 11.2020
- Completed data entry tasks with accuracy and efficiency.
- Compiled data and reviewed information for accuracy prior to input.
- Reviewed and updated client correspondence files and database information to maintain accurate records.
- Maintained files, records and chronologies of entry activities.
- Identified data entry errors and reported to necessary departments.
- Corrected data entry errors to prevent duplication or data degradation.
- Managed workflow scheduling, data entry, and accuracy verification for large data projects for GenetWorx during COVID-19 testing.
Self Pay Specialist
Ensemble
Richmond, VA
11.2018 - 01.2020
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
- Interpreted clients' needs and introduced services to fit specific requirements in payment of unpaid medical bills.
Authorization Coordinator
The Pediatric Connection
Richmond, VA
03.2016 - 07.2018
- Maintained consistent follow-up on status of prior authorization requests.
- Submitted for prior authorization with required documentation to appropriate funding source.
- Reviewed documentation for accuracy and assessment of necessity.
- Calculated estimated copay based on current insurance benefits.
- Billed for Skilled Nursing visits while ensuring authorizations were up to date.
- Ensured paperwork was in order when department closed,
Education
Medical Billing And Coding
Centura College
Richmond, VA03.2012
Skills
- Maintaining Records
- HIPAA Compliance
- Clerical Writing
- Speech Recognition
- Knowledge of Insurances
- Information Collection
- Scheduling
- Eligibility Determination
Timeline
Senior Patient Registrar
Bon Secours Mercy Health
05.2022 - Current
Patient Access Representative
Robert Half International Inc.
01.2022 - 05.2022
Intake Specialist
Stage Zero Life Sciences
12.2020 - 09.2021
Data Entry Specialist
Laborocity
06.2020 - 11.2020
Self Pay Specialist
Ensemble
11.2018 - 01.2020
Authorization Coordinator
The Pediatric Connection
03.2016 - 07.2018
Medical Billing And Coding
Centura College