Amy Bailey
North Bend,OR
Summary
Guest service oriented and resourceful Sales & Events Manager recognized for high productivity and efficient task completion. Possess specialized skills in event planning, sales team leadership, and vendor negotiations. Excels in communication, teamwork, and problem-solving to ensure seamless execution of events. Committed to creating memorable experiences while maintaining operational excellence.
Overview
18
18
years of professional experience
Work History
Sales & Events Manager
The Mill Casino Hotel & RV Park
North Bend, OR
01.2014 - Current
- Developed and executed detailed event plans, including timelines, budgets, staffing requirements, and logistics.
- Organized and facilitated vendor meetings to ensure successful execution of all events.
- Cultivated relationships with internal and external stakeholders to ensure proper communication between departments and vendors.
- Created post-event reports summarizing key metrics such as attendance numbers and ROI.
- Provided leadership in managing multiple projects simultaneously under tight deadlines.
- Developed processes to streamline procedures at events.
- Built robust vendor network to secure cost-effective, high-quality products.
- Coached and counseled employees to reflect company service standards and procedures.
- Managed daily operations of sales department, including supervision of staff members.
Sales Representative
The Mill Casino Hotel & RV Park
North Bend, OR
06.2010 - 01.2014
- Generated new sales leads through cold calling and networking activities.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Developed detailed event plans and timelines to ensure successful execution of events.
Hotel Front Office Supervisor
The Mill Casino Hotel & RV Park
North Ben, OR
03.2007 - 06.2010
- Supervised front office staff, including hiring and training new employees.
- Monitored guest check-in and check-out procedures.
- Handled customer complaints in a professional manner.
Education
Associate of Arts -
Southwestern Oregon Community College
Coos Bay, OR06-2010
Skills
- Team Leader and Management Focused
- Teamwork and Collaboration
- Hotel Services and Hospitality Background
- Event Sales and Logistics
Affiliations
- Vice Chair of the Board for Travel Southern Oregon Coast. February 2022 - current.
- Executive Board Member & Secretary of the Bay Area Chamber of Commerce. January 2023 - current.
- President Elect of the Coos Bay-North Bend Rotary Club. May 2015 - current.
Timeline
Sales & Events Manager
The Mill Casino Hotel & RV Park
01.2014 - Current
Sales Representative
The Mill Casino Hotel & RV Park
06.2010 - 01.2014
Hotel Front Office Supervisor
The Mill Casino Hotel & RV Park
03.2007 - 06.2010
Associate of Arts -
Southwestern Oregon Community College
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