Amy Bales
Pembroke,VA
Summary
Hospitality and resort-area property management professional with exceptional communication skills and to influence and build effective partnerships and relationships with homeowners, residents and tenants, multiple Home Owner Association boards, management and operations staff. Strong project management and hospitality skills. Flexible, resilient, nimble, comfortable in working in the grey areas of a changing environment. Exceptional organization, customer service and problem resolution skills.
Overview
19
19
years of professional experience
Work History
Senior Property Manager
Community Housing Partners
Christiansburg, VA
05.2005 - 01.2024
- Provided guidance and support to junior members of the team when needed.
- Coordinated necessary repairs or renovations with contractors as needed.
- Supervised production of annual rent, operating expense, and real estate tax adjustments.
- Reviewed financial statements regularly to ensure profitability of each property under management.
- Managed and oversaw operations, maintenance and administration of properties.
- Collected rent from tenants, paid bills, and forecasted annual budget for [Business Name].
- Contracted with tenants by negotiating leases and collecting security deposits.
- Oversaw projects through timely inquiry response, event coordination and on-site support for feature film productions and events.
- Screened potential tenants through background checks, credit reports, references.
- Conducted regular inspections of managed properties to identify any issues requiring attention.
- Resolved tenant complaints in a timely manner.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Recommended clarifications and changes in program policies to director of property management.
- Monitored compliance with health and safety regulations at all managed properties.
- Prepared detailed budgets and financial reports for properties.
Education
High School Diploma -
Narrows High School
Narrows, VA06-1993
Skills
- Regulatory Compliance
- Sales
- Background in Property Management
- Facilities Management
Timeline
Senior Property Manager
Community Housing Partners
05.2005 - 01.2024
High School Diploma -
Narrows High School
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