Results-oriented professional overseeing front office breast center radiology clinic operations for over 26 years. Skilled in decision-making and project management with a focus on improving office workflow and delivering exceptional patient care with excellent customer service.
Overview
27
27
years of professional experience
Work History
Medical Front Office Supervisor
Radiology Associates, P.A./ St Vincent Breast Center
10.1999 - Current
Oversee daily operations of front office staff and breast center scheduling/registration.
Completed bi-weekly payroll for 7 employees, approve PTO etc.
Department budget conscience
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff for 26.5 years.
Coordinated individual duties and monitored daily productivity.
Provide backup to all positions of front office for lunches, vacations, etc.
Delegated tasks to administrative staff to organize and improve office efficiency, customer service.
Oversaw appointment scheduling and EHR scheduling functionality.
Mammo tracking utilizing Magview software
Powershare experience
History of mammo assistant duties
Work closely with Radiologists with demands and expectations
Education
University of Arkansas At Little Rock
Little Rock, AR
Skills
HIPAA compliance
Office administration
Appointment management
Electronic health record system
Medical office procedures
Payroll
Scheduling
Administration and operations
Staff scheduling
Decision-making
Cost reduction strategies
Multitasking
Project management
Marketing
Timeline
Medical Front Office Supervisor
Radiology Associates, P.A./ St Vincent Breast Center