Amy Borne
Larose,LA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Relationship Banker position. Ready to help team achieve company goals.
Overview
24
24
years of professional experience
Work History
Bank Secrecy Act Assistant
South Lafourche Bank & Trust Company
08.2011 - 07.2025
- Developed and maintained filing systems, enhancing document retrieval efficiency.
- Streamlined administrative processes, improving overall office productivity and organization.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Conducted research and analysis, providing insights for strategic decision-making.
- Assisted manager in all aspects of business operations.
Bank Teller
South Lafourche Bank & Trust Company
08.2001 - 07.2011
- Processed customer transactions accurately and efficiently, ensuring compliance with banking policies.
- Assisted customers with account inquiries, providing timely and accurate information.
- Maintained cash drawer integrity by balancing transactions at the end of each shift.
- Utilized banking software to manage account data and support transaction processing.
- Collaborated with team members to enhance customer service quality and operational efficiency.
- Supported branch operations by organizing documents and assisting in daily administrative tasks.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Processed customer transactions promptly, minimizing wait times.
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Provided customer records, account statements and copies of checks.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
- Contributed to a welcoming branch environment by maintaining a clean and organized workspace for both staff members and customers alike.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Processed loan payments accurately, contributing to the overall efficiency of branch operations.
- Placed orders for customer checks and verified starting numbers.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Monitored and reported suspicious activity in line with bank security policies.
- Assisted customers with banking needs and inquiries.
- Monitored and verified suspicious activity on customer accounts.
- Executed wire transfers, stop payments and account transfers.
- Performed account maintenance by closing out accounts and changing customer addresses.
- Maintained friendly and professional customer interactions.
- Maintained accurate records of customer transactions in line with bank procedures.
Education
High School Diploma -
South Lafourche High School
Galliano, LA05-2000
Skills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Data entry
- File and record keeping
- Data confidentiality
- Decision-making
- Client interaction
- Record keeping
- Positive and professional
- Documentation and filing
- Customer service
- Organizational skills
Timeline
Bank Secrecy Act Assistant
South Lafourche Bank & Trust Company
08.2011 - 07.2025
Bank Teller
South Lafourche Bank & Trust Company
08.2001 - 07.2011
High School Diploma -
South Lafourche High School