AMY BUTLER
Medical Field
Irving,TX
Summary
Driven Pharmacy Technician with [7] years of experience and success in working within fast-paced [3] pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
01.2019 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Counted and labeled prescriptions with correct item and quantity.
Optometrist
LensCrafters Optique
03.2016 - 08.2020
- Prescribed eye treatment and corrective eyeglasses and contact lenses to align with patient diagnosis.
- Examined, diagnosed and managed diseases and disorders of eyes and associated structures.
- Referred patients with indications of pathological condition to ophthalmologist for additional examination.
- Interviewed and examined patients with full range of vision problems and consulted medical charts to assist with diagnosis.
- Calculated proper prescription employing formulas for single corrective lenses, contact lenses, prisms, aniseikonia and aphakic lenses.
Registrar
Parallon Healthcare
Dallas, TX
10.2016 - 07.2019
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded records to patient's individual vault.
- Kept accurate log of requests for medical information and records.
- Recorded patients' medical history, status, services provided and other information necessary for compliance with reporting requirements.
- Identified new methods to optimize medical records management.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Worked flexible hours across night, weekend and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
- Developed and maintained courteous and effective working relationships.
Education
MBA - Business Administration
University of Arizona
Tucson, AZ02.2020
Skills
- Drug Inventory Control
- Insurance Billing
- Intravenous Admixture Preparation
- Regulatory Compliance
- Drug Utilization Review
Accomplishments
- Processed and filled over [184] prescriptions per day.
- Trained [3] new pharmacy technicians on pharmacy policies, procedures and best practices.
- Reduced prescribing errors [1.3]% by reaching out to prescribers to verify medication orders.
- Gained admission to [University of Texas]'s pharmacist program.
- Increased customer retention [80]% by delivering top-notch customer service from prescription drop-off to pick-up.
- Facilitated the implementation of a new drug inventory system.
- Earned an associates degree in pharmacy technology.
- Gained admission to {University of North Texas]
- pharmacist program.
- Improved customer service standards by [25]%.
- Resolved product issue through consumer testing.
- Achieved [145/190] through effectively helping with [76.3%].
- Supervised team of [20] staff members.
- Achieved [ consistent clear communication skills] by completing [documentation] with accuracy and efficiency.
- Achieved [ Optimal Level Excelled Results] by introducing [ Dell Software] for [ 3] tasks.
- Collaborated with team of [4] in the development of [Microsoft Associate of Science Electrical Enigneering Degree].
- Documented and resolved [ Level 2] which led to [Level 5 Results].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Affiliations
- Project Management Institute
- Lions Club
- Institute of Electrical and Electronics Engineers
- Association for Computing Machinery
- American Marketing Association
- American Society of Safety Professionals
- Toastmasters
- Jaycees
- International Council of Nurses
- Society of Women Engineers
- Society of Human Resource Management
- International Association of Administrative Professionals
- APICS – Association for Supply Chain Management
- Freemason
- Rotary International
- National Association of Social Workers
- American Institute of Certified Public Accountants
- Association of Information Technology Professionals
Certification
- CMT - Certified Medication Technician
- CPhT - Certified Pharmacy Technician
- Licensed Practical Nurse - 2019
Additional Information
Presentations
Leadership experience
Communication skills
Organizational know-how
People skills
Collaboration talent
Problem-solving abilities
Community work
Board Service
Computer Profiency
Budgeting
Microsoft Office(Excel,Powerpoint)
Negotiation
Languages
French
Native or Bilingual
Spanish
Professional Working
German
Professional Working
Chinese (Cantonese)
Limited Working
Arabic
Full Professional
Timeline
Pharmacy Technician
CVS Pharmacy
01.2019 - Current
Registrar
Parallon Healthcare
10.2016 - 07.2019
Optometrist
LensCrafters Optique
03.2016 - 08.2020
MBA - Business Administration
University of Arizona