Amy Butler
Houston,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Apartment Locator/Manager
Private Landlord
Dallas, TX
08.2020 - 07.2023
- Demonstrated in-depth knowledge of community rules and regulations.
- Identified potential problems or safety hazards at rental properties prior to showings.
- Created promotional materials such as flyers, brochures and advertisements for rental properties.
- Conducted tours of available apartments for prospective renters.
- Coordinated move-in dates, deposits and other details with landlords or property managers.
- Responded promptly to customer inquiries through phone calls, emails or text messages.
- Ensured compliance with state laws regarding tenant rights and landlord obligations.
- Developed marketing strategies to attract new customers and retain existing ones.
Legal Receptionist
Kelly Services
Dallas, TX
09.2018 - 06.2020
- Answered incoming calls, took messages, and directed callers to the appropriate staff members.
- Greeted and welcomed clients in a professional manner.
- Photocopied correspondence, documents and other printed materials.
- Scanned documents into the system for filing purposes.
- Monitored inventory of office supplies ensuring that stock is always adequately maintained.
- Provided general administrative support including typing memos, emails, faxing documents, photocopying documents.
- Prepared outgoing mail including packages, certified letters, and courier services.
- Updated contact information for existing clients in database system.
- Performed receptionist duties such as answering phones and taking messages.
- Processed payments from clients through credit card machine or cash register.
- Maintained client confidentiality with regards to all matters discussed in the office.
Optometric Technician/Receptionist
America's Best Contacts and Glasses
Irving, TX
01.2015 - 08.2018
- Scheduled appointments for patients according to their needs and preferences.
- Answered phone calls from customers inquiring about services offered by the practice.
- Checked patient records for accuracy and updated them when necessary.
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
- Assisted optometrist with more complex procedures, such as glaucoma testing and retinal imaging.
- Greeted customers upon arrival in a professional manner while providing excellent customer service.
- Instructed patients on how to properly use contact lenses or eyeglasses.
- Ensured that all medical equipment was functioning properly before use.
- Performed preliminary eye exams, including visual acuity tests and color vision tests.
- Provided administrative support such as scheduling follow-up visits or sending reminder notices for upcoming appointments.
- Conducted vision screenings using automated refraction technology.
- Supported optometrist with vision screenings and exams by prepping rooms with medical instruments.
- Contacted insurance companies to verify coverage information prior to treatment.
- Filed paperwork in accordance with HIPAA regulations and office protocols.
Education
High School Diploma -
Wichita Falls High School
Wichita Falls, TX05-2003
Bachelor of Arts - Business Administration
University of North Texas At Dallas
Dallas, TXReal Estate License - Real Estate
Aceable Agent
OnlineSome College (No Degree) - Office Technology
Vernon College
Vernon, TXSkills
- Property Evaluation
- Market Knowledge
- Client Relationship Building
- Goal-Oriented
- Contract Negotiation
- Staff Management
- Business Administration
- Skilled multi-tasker
- Customer service-focused
- Marketing and Advertising
- Adaptable
- Leasing and sales
- Administrative Support
- Fair housing mandates
Timeline
Apartment Locator/Manager
Private Landlord
08.2020 - 07.2023
Legal Receptionist
Kelly Services
09.2018 - 06.2020
Optometric Technician/Receptionist
America's Best Contacts and Glasses
01.2015 - 08.2018
High School Diploma -
Wichita Falls High School
Bachelor of Arts - Business Administration
University of North Texas At Dallas
Real Estate License - Real Estate
Aceable Agent
Some College (No Degree) - Office Technology
Vernon College