Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Amy Buzaitis

Green Bay

Summary

Resourceful Customer Service Representative known for high productivity and efficient task completion. Specialized in communication, problem-solving, and time management skills, ensuring smooth operations in customer service environments. Excel in listening, empathy, and patience, which are crucial for addressing customer needs effectively and building positive relationships.

Overview

9
9
years of professional experience

Work History

Customer Service Representative

US Autoforce
Appleton
01.2022 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Supported sales team members to drive growth and development.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted customers with product inquiries and order placements.

Small Business Owner

Breathing Space Massage Therapy
Green Bay
06.2020 - 01.2022
  • Developed marketing strategies to attract new clients and enhance brand awareness.
  • Ensured compliance with applicable laws and regulations while running the business.
  • Implemented customer service protocols to enhance satisfaction and loyalty.

Massage Therapist

The Day Spa, Etc
De Pere
01.2017 - 06.2020
  • Provided therapeutic massages tailored to individual client needs and preferences.
  • Utilized various massage techniques, including Swedish, deep tissue, and hot stone therapy.
  • Developed individualized treatment plans based on client assessments and preferences.

Education

Some College (No Degree) - Massage Therapy

Globe University
Green Bay, WI
04-2016

Preble High School
Green Bay, WI
06-1990

Skills

  • Order processing
  • Task prioritization
  • Reporting and documentation
  • Call center procedures
  • Customer support
  • Inbound and outbound calling
  • Sales support

Affiliations

I enjoy spending time with my family

Traveling to places I've never been

Leading a group in a Bible study

Timeline

Customer Service Representative

US Autoforce
01.2022 - Current

Small Business Owner

Breathing Space Massage Therapy
06.2020 - 01.2022

Massage Therapist

The Day Spa, Etc
01.2017 - 06.2020

Some College (No Degree) - Massage Therapy

Globe University

Preble High School

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