Amy Cavadias
Haledon,New Jersey
Summary
Dynamic healthcare professional with extensive experience at Valley Hospital, excelling in patient registration and staff training. Proven ability to enhance operational efficiency through effective communication and regulatory compliance. Skilled in electronic health records management, ensuring accuracy and privacy while fostering interdepartmental collaboration to improve patient access and satisfaction.
Overview
8
8
years of professional experience
Work History
Registrar in Charge
Valley Hospital
Ridgewood, NJ
08.2019 - Current
- Managed patient registration processes efficiently and accurately.
- Coordinated with medical staff to verify patient information.
- Utilized electronic health record systems for data entry and retrieval.
- Trained new staff on registration protocols and procedures.
- Ensured compliance with healthcare regulations and privacy standards.
- Reviewed documentation prior to entry into the system for accuracy.
- Provided guidance to staff on day-to-day operations related to registrar functions.
HRO Coach
Valley Hospital
Ridgewood, New Jersey
03.2024 - Current
- Responsible for mentoring peers about the HRO tools and modeling, and providing examples of how they can be implemented into the registration process.
- Incorporates the HRO 'Tool of the Month' into the start of every staff meeting by sharing a safety story.
- Attends monthly HRO meetings with colleagues who are also HRO coaches, and HRO champion coaches.
- Responsible for reporting and submitting five monthly observations, where HRO tools were addressed and harm was prevented, or when coaching was provided following an HRO event.
Patient Access Representative
Englewood Hospital
Englewood, New Jersey
10.2017 - 03.2024
- Scheduled patient appointments and coordinated physician referrals efficiently.
- Verified insurance information and collected necessary patient documentation accurately.
- Managed electronic health records using hospital-specific software systems effectively.
- Assisted patients in completing registration forms and obtaining necessary signatures.
Education
MBA - Health Administration
William Paterson University of New Jersey
Wayne, NJ12-2025
Associate of Arts - Medical Billing And Coding
DeVry University
Chicago, IL (online)05-2017
Master of Arts - Education
William Paterson University of New Jersey
Wayne, NJ05-1997
Skills
- Patient registration
- Staff training
- Communication skills
- Interdepartmental collaboration
- Verification and eligibility
- Interpersonal skills
- Regulatory compliance
- Electronic health records
- Insurance verification
- Effective communication
- Problem-solving
- Scheduling diagnostic procedures
Accomplishments
- Graduated from Valley Hospital Leadership Program (2023)
- Valley Hospital Be the Key Award- May (2025)
Timeline
HRO Coach
Valley Hospital
03.2024 - Current
Registrar in Charge
Valley Hospital
08.2019 - Current
Patient Access Representative
Englewood Hospital
10.2017 - 03.2024
MBA - Health Administration
William Paterson University of New Jersey
Associate of Arts - Medical Billing And Coding
DeVry University
Master of Arts - Education
William Paterson University of New Jersey
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