Amy Celletti
East Wenatchee,Washington
Summary
Dynamic sales associate with a proven track record at Craft Cannabis-Dryden, excelling in customer service and relationship building. Recognized for enhancing store presentation and achieving sales goals through teamwork and effective cash handling. Committed to delivering exceptional experiences and fostering brand loyalty in a fast-paced environment.
Overview
8
8
years of professional experience
Work History
Sales Associate
Craft Cannabis-Dryden
Dryden
09.2025 - Current
- Maintained product displays and inventory levels, ensuring optimal store presentation and stock availability.
- Processed transactions accurately using point-of-sale systems, enhancing checkout efficiency and customer satisfaction.
- Collaborated with team members to achieve sales goals, fostering a cooperative work environment for improved performance.
- Developed strong relationships with customers through attentive service, promoting brand loyalty and repeat business opportunities.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Server
Cheesecake Factory Inc
Tukwila, WA
10.2018 - 07.2019
- Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
- Efficiently processed orders using point-of-sale system to maintain accurate transactions.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed multiple tables simultaneously while maintaining attentiveness to guest needs.
- Assisted in training new servers on menu items and service standards.
- Maintained cleanliness and organization of dining area to comply with health standards.
- Participated in team meetings to discuss menu updates and promotional events.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
High School Diploma -
Franklin Pierce HS
Tacoma, WA06-1995
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Cash handling
- Money handling
- Stocking and receiving
Timeline
Sales Associate
Craft Cannabis-Dryden
09.2025 - Current
Server
Cheesecake Factory Inc
10.2018 - 07.2019
High School Diploma -
Franklin Pierce HS