Overview
Work History
Education
Skills
Timeline
Generic

Amy Clark

North Ridgeville,OH

Overview

13
13
years of professional experience

Work History

Department Manager

Walmart
Elyria And Ashland, Ohio
09.2015 - 09.2017
  • Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
  • Developed strategies to improve customer service and increase sales by 10% within 6 months.
  • Coached and trained new staff members, providing guidance on department policies and procedures.
  • Analyzed weekly reports to identify areas for improvement in operations, budgeting, and staffing levels.
  • Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
  • Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
  • Monitored daily sales figures to track trends in customer buying behavior.
  • Assisted Human Resources in recruiting qualified candidates for open positions within the Department.
  • Handled shift overstock, restocking and inventory control.
  • Worked closely with sales associates to complete tasks.

CPI

Lorain City Schools
Lorain, Ohio
09.2004 - 05.2017
  • Certified in Crisis Prevention Intervention
  • Worked closely with children and adults with severe behavior and multiple handicaps
  • Able to de-escalate dangerous situations
  • Able to follow multiple behavior plans and implement each plan as needs arise

Education

Associate of Applied Science - Information Technology Project Management

Ohio Business College
Elyria, OH
03-2011

Skills

  • Policy Development
  • Cost Planning
  • Team Supervision
  • Performance Management
  • QC
  • Database Management
  • Workflow Coordination
  • Staff Management
  • Customer Service
  • Sales Reporting
  • Operations Management

Timeline

Department Manager

Walmart
09.2015 - 09.2017

CPI

Lorain City Schools
09.2004 - 05.2017

Associate of Applied Science - Information Technology Project Management

Ohio Business College
Amy Clark