Amy Cory
Cartersville,GA
Summary
Dedicated sales associate skilled in enhancing customer experiences and driving sales. Known for effective communication, teamwork, and problem-solving abilities that consistently lead to high customer satisfaction.
Overview
8
8
years of professional experience
Work History
Sales Associate
Advance Auto Parts
Cartersville, GA
03.2025 - Current
- Assist customers in locating automotive parts and accessories to enhance shopping experience.
- Provide product knowledge and recommendations to drive sales and customer satisfaction.
- Process transactions efficiently using point-of-sale systems, ensuring accurate cash handling.
- Maintain inventory levels by restocking shelves and organizing merchandise displays.
- Help customers locate products and checked store system for merchandise at other sites.
Appliance Sales Specialist
The Home Depot
Cartersville, GA
09.2021 - 09.2024
- Assist customers in selecting appliances that meet their needs and preferences.
- Maintain and clean appliance showroom.
- Follow up with customer quotes throughout the shift.
- Qualify customers with current promotions.
- Pack out shelf's in the department between customers.
- Make sure returns for the department are put away at the end of each shift.
- Resolve any customer complaints and call manufactures for additional information on the situation if needed.
Head Cashier Key Holder
Dollar General
Cartersville, GA
10.2018 - 06.2020
- Supervise cash handling procedures, ensuring accurate transactions and compliance with financial protocols.
- Train and mentor new cashiers on customer service standards and operational processes.
- Manage daily cash register operations, optimizing workflow for efficiency and speed.
- Resolve customer inquiries and complaints, enhancing overall shopping experience.
- Maintain a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Perform store opening, closing, and shift-change actions and kept accurate shift-change logs.
Cashier
Big Lots
Cartersville, GA
11.2019 - 04.2020
- Process customer transactions efficiently using point-of-sale systems.
- Maintain accurate cash drawer daily.
- Assist customers with product inquiries and store layout navigation.
- Qualify customers for Big Lots rewards program.
- Resolve customer complaints promptly, ensuring satisfaction and loyalty.
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Adaptability/ Quick leaner
- Good Communication
Timeline
Sales Associate
Advance Auto Parts
03.2025 - Current
Appliance Sales Specialist
The Home Depot
09.2021 - 09.2024
Cashier
Big Lots
11.2019 - 04.2020
Head Cashier Key Holder
Dollar General
10.2018 - 06.2020