Amy Dalton
Manhattan,KS
Summary
Veteran Phlebotomy Technician with 10 years of experience working in high-volume, fast-paced office and hospital settings. Highly knowledgeable in medical terminology, coding and billing. Skilled in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens. Experienced with programs such as Epic. Organized and dependable with the patient as my first priority.
Overview
10
10
years of professional experience
Work History
PST/ Phlebotomist
LabCorp
01.2014 - Current
- Complete patient data entry, answers phones, files, faxes and records while maintaining compliance with HIPPA
- Reviews and processes requisitions for laboratory tests.
- Expert at medical terminology, ICD-10 codes, CPT codes, MRNs and billing dealing with various insurance companies such as medicare and the VA.
- Handles insurance verification tasks using touch and Epic to validate patient insurance information.
- I address questions and concerns to educate patients on collection process and procedures.
- Review patient records for accuracy and completeness as well as the correct information getting to the correct physicians in a timely, correct manner.
- Organizes daily work based on collection priority.
- Labels transfer tubes and followed exact directions for handling and storing specimens for processing and transport.
- Establishes and maintains positive working relationships with patients, various hospitals, doctors, clinics and clinical personnel.
Phlebotomy Technician II
St. Johns Hospital-Healthcare Services
10.2019 - Current
- Collect blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Log patient information and recorded results into system.
- I am the only lab tech on the weekends and I am responsible for outpatient and impatient care.
- Track collected specimens by initialing, dating, and noting times of collection.
- Adhere to HIPAA standards and maintained patient confidentiality in all interactions.
- Assist in training and onboarding new phlebotomists.
- Verify proper storage and transportation of specimens to laboratories.
- Monitor supply levels and placed orders for laboratory supplies.
- Validate blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Develope and implement strategies to improve phlebotomy processes.
Education
Certification - Phlebotomy
Barton Community College
Riley, KS2012
Associate of Arts - Health Administration And Pharmacy Practice
University of Phoenix
Tempe, AZ2010
Skills
- Patient flow and medical records entry management
- HIPPA compliance, coding and billing
- Patient Support
- Dependable and organized
- Venipuncture
- Sample and Specimen Collection
Timeline
Phlebotomy Technician II
St. Johns Hospital-Healthcare Services
10.2019 - Current
PST/ Phlebotomist
LabCorp
01.2014 - Current
Certification - Phlebotomy
Barton Community College
Associate of Arts - Health Administration And Pharmacy Practice
University of Phoenix