Amy Moreno
Summary
Dedicated receptionist with exceptional experience in industry. Maintain professional appearance and demeanor and expertly complete assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
3
3
years of professional experience
Work History
Receptionist
Quick Urgent Care
10.2022 - Current
- Greeted incoming patients professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with patients, and updated patient records.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Maintained confidentiality of information regarding clients and company.
- Managed multiple tasks and met time-sensitive deadlines.
- Assisted with onboarding new clients and securing paperwork completion.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Front Desk, Playground Attendant
Playmazing
01.2022 - 02.2022
- Enforced safety protocols to guests
- Facilitate waiver signing
- Maintained and sanitized play area
- Provide party booking information to interested guests
- Scheduled, coordinated and confirmed party bookings
- Collected room deposits, fees, and payments.
Cashier
Sakura Buffet
08.2021 - 11.2021
- Operated cash register for cash and debit/credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in cashiers area.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with refunds and resolving transaction issues.
Sales Associate
Finish Line
07.2021 - 09.2021
- Recommended complementary purchases to customers, increasing revenue.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
Old Navy
05.2021 - 08.2021
- Worked to meet or exceed special targets for credit card applications and product promotions.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Educated clients on current promotional offerings and products.
- Helped customers locate products and checked store system for merchandise at other sites.
Crew Member
McDonald's Restaurant
12.2020 - 05.2021
- Worked front counter, drive-thru and kitchen areas.
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Prepared products following restaurant, health, and safety standards and procedures.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Documented customer orders and conveyed special requests to kitchen staff.
- Thoroughly hand-washed dishes, pans and utensils.
Education
No Degree - Diagnostic Medical Sonography
High Desert Medical College
Lancaster, CA06.2025
No Degree - General Education Requirements
Antelope Valley College
Lancaster05.2022
No Degree - Veterinary Technology
Los Angeles Pierce College
Woodland Hills, CA05.2022
High School Diploma -
Lancaster High School
Lancaster06.2019
Skills
- Office Administration
- Documentation
- Data Imports
- Visitor Check-In
- File management
- Microsoft Office
- Appointment Booking/ Confirmation
- Administrative and Clerical Support
Timeline
Receptionist
Quick Urgent Care
10.2022 - Current
Front Desk, Playground Attendant
Playmazing
01.2022 - 02.2022
Cashier
Sakura Buffet
08.2021 - 11.2021
Sales Associate
Finish Line
07.2021 - 09.2021
Sales Associate
Old Navy
05.2021 - 08.2021
Crew Member
McDonald's Restaurant
12.2020 - 05.2021
No Degree - Diagnostic Medical Sonography
High Desert Medical College
No Degree - General Education Requirements
Antelope Valley College
No Degree - Veterinary Technology
Los Angeles Pierce College
High School Diploma -
Lancaster High School
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