Hi, I’m
Amy James
Fishers,IN
Summary
Seasoned manager and analytical problem-solver with excellent time management and problem-solving skills. Known for reliability and adaptability, talents for team building, leading and motivating, as well as excellent customer relations. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Proven ability to succeed in fast paced environments. Eager to embrace new challenges, opportunities and contribute to organization success.
Overview
17
years of professional experience
1
Certification
Work History
Burtner Resale Inc, DBA Platos Closet
General Store Manager
09.2007 - Current
Job overview
- Develop and optimize store schedules to meet expected coverage demands and maintain optimal service levels while adhering to payroll budgets
- Identify operational issues and implement appropriate process improvements to promote workplace safety and productivity
- Implement training improvements to achieve desired results
- Carry out supervisory responsibilities including interviewing, hiring, training, mentoring and performance reviews of up to 40 employees
- Collaborate with the marketing team to develop, strategize and implement social media content, in-store events and promotions
- Conduct analysis of Key Performance Indicators and make necessary adjustments aligned with business needs
- Oversee property maintenance and security
- Plan and execute all clearance strategies, inventory rotations and physical inventories
Education
Indiana Business CollegeIndianapolis IN
Associates Degree from Fashion Management
12.1995
Skills
- Customer Relations
- Inventory Control
- Loss Prevention
- Operations Management
- Merchandising
- Promotional Planning
- Team Leadership
Certification
- Friedman Group - Professional Management Training Course
- Breaking Bad Communication Habits
Timeline
General Store Manager
Burtner Resale Inc, DBA Platos Closet
09.2007 - Current
Indiana Business College
Associates Degree from Fashion Management
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