Summary
Overview
Work History
Education
Skills
Timeline
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Amy Jones

Houston,TX

Summary

Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction.

Overview

4
4
years of professional experience

Work History

Lease up Sales Associate

ZRS Management
Houston, TX
09.2020 - 09.2021
  • Nominated Top Leasing Consultant of 2020.
  • Maintained closing ration of 33 - 50% on average.
  • Built and maintained strong relationships with potential residents and families to encourage and support move into community.
  • Conducted inspections of property grounds, buildings and equipment to identify maintenance concerns and direct timely repairs.

Lead Leasing Consultant

CWS Apartment Homes
Austin, TX
03.2019 - 09.2020
  • Helped lease community of 344 apartment homes at takeover while being recognized for bringing occupancy from 81% to 96% in just 6 weeks.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners and other services.
  • Assisted in monthly collection of rent payments and other fees, always properly recording and processing money.

Licensed Associate Real Estate Broker

Keller Williams, Foothills
Conifer, CO
01.2016 - 01.2018
  • Closed initial transaction for $885K - Managed contracts, negotiations and all aspects of sales from initial consultation through closing while exceeding customers’ expectations - Communicated with clients to truly understand their property needs and preferences
  • Communicated effectively with all stakeholders and team players to keep everyone well-informed.
  • Liaised between property owners and prospective buyers to facilitate purchase and transfer of ownership.

Education

Associate Brokers Degree -

KAPLAN UNIVERSITY
2016

High School Diploma -

JOHN FOSTERS DULLESHIGH SCHOOL
06.1991

Skills

  • Yardi and Onesite
  • Microsoft Office Suite
  • Bluemoon
  • Anyone Home CRM

Timeline

Lease up Sales Associate

ZRS Management
09.2020 - 09.2021

Lead Leasing Consultant

CWS Apartment Homes
03.2019 - 09.2020

Licensed Associate Real Estate Broker

Keller Williams, Foothills
01.2016 - 01.2018

Associate Brokers Degree -

KAPLAN UNIVERSITY

High School Diploma -

JOHN FOSTERS DULLESHIGH SCHOOL

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