Amy Marmolejos
New York
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
2
2
years of professional experience
Work History
Sales Associate
Sky Jewelry
07.2023 - 02.2024
- Created great customer experiences with personalized sales support
- Managed multiple tasks simultaneously while meeting deadlines
- Informed customers of promotions and special offers to increase sales
- Assisted customers with sales and service needs
- Built attractive displays and merchandised products
- Delivered consistent service to develop the customer base
Waitress
Piu Bella
08.2022 - 08.2023
- Cleaned tables, completed closing duties and re-stocked tableware and supplies
- Delivered genuine hospitality and greeted customers upon arrival
- Served dishes with clear and concise descriptions
- Addressed issues promptly, relaying complaints directly to management
- Stocked server areas with supplies throughout the shift
Receptionist
Wynn Optics
03.2023 - 07.2023
- Routed messages, coordinated appointments and directed personnel to various departments
- Directed numerous calls per day to appropriate recipients using multi-line systems
- Recorded inquiries, complaints and comments as well as action taken
- Answered questions regarding company pricing and policies
- Coordinated office cleaning and lobby organization for office and meeting areas
Stylist
Kendra Scott
07.2024 - Current
- Contributed to a positive work environment by supporting team members and assisting with tasks as necessary.
- Provided excellent customer service by attentively listening to client needs and addressing concerns promptly.
- Generated positive word-of-mouth marketing by providing an exceptional customer experience, leading to increased store traffic.
- Organized successful in-store events to promote new product lines and engage potential clients.
Education
Biology -
Brooklyn College
Brooklyn, NY01.2025
Skills
- Customer Needs Assessment
- Payment Processing
- Upselling
- Sales Development
- Business Development
- Product Sales
- Merchandise Display
- Social media savvy
- Attention to detail
- Meeting deadlines
- Product knowledge
- Calm Demeanor
- Problem-Solving
- Excellent communication
- Listening Skills
- Persuasion techniques
- Relationship Building
- Adaptability
- Stocking and Receiving
- Multitasking
- Outgoing Personality
- Hospitality and accommodation
Timeline
Stylist
Kendra Scott
07.2024 - Current
Sales Associate
Sky Jewelry
07.2023 - 02.2024
Receptionist
Wynn Optics
03.2023 - 07.2023
Waitress
Piu Bella
08.2022 - 08.2023
Biology -
Brooklyn College