Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Martin

Mt. Sterling,Kentucky

Summary

Experienced Activity Director with over 5 years of experience in Customer Service . Excellent reputation for resolving problems and improving customer satisfaction.

Overview

14
14
years of professional experience

Work History

Assistant Activity Director

Windsor Care Center
Mt. Sterling , KY
01.2019 - Current

Keyed in Activity assessments upon resident admission. Created resident participation list of daily activities. Organized monthly activities and activity calender.

  • Developed and maintained connections with performers, agents and promoters to accumulate robust options for entertainment activation.
  • Restored customer loyalty by resolving complaints with workers, activities or services rendered.
  • Assigned work to staff, set schedules and motivated strong performance in key areas.
  • Improved recreational programming based on feedback from residents and staff.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Adhered to social distancing protocols and wore mask or face shield.

State Certified Nursing Assistant

Windsor Care Center
Mt. Sterling , KY
10.2012 - Current
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.

Assembly/Production

Adecco
Mt. Sterling , KY
04.2010 - 04.2012
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Conducted quality assurance inspections on finished components and identified issues.
  • Compared parts to stock lists and material parameters to check compliance and identify non-conforming parts.

Education

Associate of Science - Nursing

Maysville Community And Technical College
Maysville, KY
05.2023

GED -

Menifee County High School
Frenchburg, KY
05.2003

Skills

  • Multi-Line Phone Proficiency
  • Spreadsheet management
  • 50 WPM typing speed
  • Word processing
  • Billing and Invoicing
  • Proofreading
  • Appointment Setting
  • Patient Contact
  • Patient Information Verification
  • Time management

Timeline

Assistant Activity Director

Windsor Care Center
01.2019 - Current

State Certified Nursing Assistant

Windsor Care Center
10.2012 - Current

Assembly/Production

Adecco
04.2010 - 04.2012

Associate of Science - Nursing

Maysville Community And Technical College

GED -

Menifee County High School
Amy Martin