Amy Mayes
Albion
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
25
25
years of professional experience
Work History
Server
Settlers
04.2006 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served customers promptly with focused attention to detail.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Assistant Manager
Burger King
11.1999 - 04.2006
- Responsible for providing leadership in the restaurant - recognizing, training and motivating team members to achieve operational excellence, meet performance quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Assisted management in day-to-day operations by overseeing labour, counting and ordering inventory and supplies, implementing marketing plans and developing the restaurant team.
- Maintained employee records, created weekly schedules in accordance to labor laws and regulations, prepared payroll, conducted interviews and hired new employees.
Education
Bachelor of Arts - Human Services
SUNY Empire State College
Saratoga Springs, NY05-2010
Associate of Applied Science - Business
Genesee Communitiy College
Batavia, NY05-2003
Skills
- Payroll administration
- New hire processing
- Time sheet review
- Attention to detail
- Communication
- Organization
- Problem solving
Timeline
Server
Settlers
04.2006 - Current
Assistant Manager
Burger King
11.1999 - 04.2006
Bachelor of Arts - Human Services
SUNY Empire State College
Associate of Applied Science - Business
Genesee Communitiy College
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