Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amy Neal

Ponte Vedra

Summary

Motivated and detail-oriented retail professional with over 9 years of experience, recognized for reliability and a strong work ethic. Proven expertise encompasses both sales floor and stockroom operations, complemented by strong analytical, communication, and teamwork skills. Adaptability to new environments consistently contributes to team success, while a positive attitude fosters a commitment to continuous learning and growth. Eager to transition into e-commerce to leverage a deep understanding of customer relationships and product promotion in a digital landscape.

Overview

24
24
years of professional experience

Work History

Stock Lead/Sales Lead/Key Holder

Loft
09.2023 - Current
  • Receive, check-in, and process daily merchandise shipments; replenish and organize sales floor and stock room.
  • Prepare size runs for Beginning of Month (BOM) and Mid-Month (MM) store sets.
  • Assemble and install floor and window displays to align with visual merchandising standards.
  • Execute markdowns, process product transfers, and manage damaged product, Mark Out of Stock (MOS) inventory.
  • Fulfill Buy Online Pick Up In Store (BOPIS) and Distributed Order Maintenance (DOM) orders.
  • Open store procedures: register setup, marketing updates, and store cleanliness.
  • Provide customer support and drive sales when on the floor.

House Manager

Neal Household
01.2009 - Current
  • Formulated and balanced the family budget, paying bills and identifying cost-saving opportunities.
  • Planned, purchased, and prepared family meals.
  • Maintained home inside and out.
  • Managed multiple schedules daily and facilitated social interaction for my children by organizing activities with friends.
  • Networked with other moms via social media creating a group to share life/school experiences and help navigate life.

Office Manager

Wide World of Wines
01.2002 - 01.2009
  • Maintained all accounting and inventory systems. (QuickBooks and Excel)
  • Oversaw all documentation to comply with U.S. Customs and city regulations required to import containers from overseas.
  • Organized store events, wine tastings, and wine dinners with local restaurants, distributors, wine makers and embassies.
  • Effectively handled customer inquiries on and off the sales floor, sent out weekly email blasts to the customer mailing list.
  • Picked, packaged and shipped customer orders efficiently and accurately.

Education

B.A. - Liberal Sciences

University of Illinois
Chicago, IL
01.1995

Skills

  • Inventory oversight
  • Task prioritization
  • Visual merchandising design
  • Detail-oriented approach
  • Strategic problem solving
  • Effective team coordination

Timeline

Stock Lead/Sales Lead/Key Holder

Loft
09.2023 - Current

House Manager

Neal Household
01.2009 - Current

Office Manager

Wide World of Wines
01.2002 - 01.2009

B.A. - Liberal Sciences

University of Illinois

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