Amy Nguyen
Lawrence,MA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Patient-oriented Pharmacy Technician with extensive experience preparing, filling and labeling medications. Highly skilled at processing prescriptions and managing pharmacy inventory.
Overview
13
13
years of professional experience
2012
2012
years of post-secondary education
Work History
Pharmacy Technician
CVS Pharmacy
Burlington, MA
08.2022 - Current
- Processed prescription orders accurately and efficiently for diverse customer needs.
- Assisted pharmacists in preparing medications and managing inventory levels.
- Maintained a clean and organized workspace to ensure safety compliance.
- Collaborated with healthcare providers to resolve prescription issues promptly.
- Trained new staff on pharmacy procedures and customer service standards.
- Managed cash register operations and processed payments for pharmacy services.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Restocked shelves with new supplies of medications as needed.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Organized work areas so that everything was easily accessible when needed.
Front Store Clerk
CVS Pharmacy
Plaistow, New Hampshire
07.2013 - 06.2023
- Assisted customers with product inquiries and provided exceptional service.
- Operated cash register and processed customer transactions efficiently.
- Stocked shelves and organized merchandise to maintain store appearance.
- Replenished inventory and ensured product availability for customers.
- Resolved customer complaints in a professional manner.
- Provided excellent customer service by delivering friendly attitude towards all customers.
Education
Lawrence High School
Lawrence, MASkills
- Cash handling
- Inventory management
- Retail operations
- POS systems
Timeline
Pharmacy Technician
CVS Pharmacy
08.2022 - Current
Front Store Clerk
CVS Pharmacy
07.2013 - 06.2023
Lawrence High School