Amy Olsen
Woodbury,TN
Summary
Experienced in delivering exceptional customer service within fast-paced dining environments, effectively enhancing overall guest experiences. Demonstrated proficiency in order processing and point-of-sale operations, ensuring accurate transactions and timely food delivery. Maintained high standards of cleanliness and organization in dining areas and deli counters, contributing to operational efficiency during peak business hours. Collaborated with team members to uphold food safety compliance and meet customer needs through effective communication and teamwork.
Overview
11
11
years of professional experience
Work History
Server
Longhorn Steakhouse
Murfreesboro, TN
05.2014 - 06.2025
- Provided exceptional customer service to enhance dining experiences.
- Took orders and communicated special requests to the kitchen staff.
- Maintained cleanliness and organization of tables and dining areas.
- Processed payments efficiently using point-of-sale systems.
- Collaborated with team members to ensure timely food delivery.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided excellent customer service to ensure satisfaction to high volume of daily customers.
Deli Clerk
Woodbury Market and Deli
Woodbury, TN
05.2023 - 10.2024
- Prepared deli meats and cheeses for customer orders and displays.
- Assisted customers with product selections and special requests.
- Maintained cleanliness and organization of the deli counter area.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Weighed, wrapped, and labeled meats, cheeses, salads, sandwiches. for customers' orders.
- Greeted customers in a friendly and professional manner.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
Education
GED -
Royal High School
Simi Valley06-1991
Skills
- Customer service
- Point-of-sale operation
- Order processing
- Food safety compliance
- Menu knowledge
- Time management
Timeline
Deli Clerk
Woodbury Market and Deli
05.2023 - 10.2024
Server
Longhorn Steakhouse
05.2014 - 06.2025
GED -
Royal High School