Amy Palmer Luttrell
Seguin,TX
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
28
28
years of professional experience
Work History
Director Store Operations/Buying
Wandering Cowboys, LLC.
Boerne, TX
04.2024 - Current
- Developed and implemented performance metrics to enhance organizational productivity and accountability.
- Directed comprehensive risk management strategies to safeguard organizational assets and ensure compliance standards were met.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
- Navigated company through periods of significant change, maintaining focus on long-term strategic goals.
- Analyzed market trends to inform purchasing decisions and inventory management.
- Coordinated with cross-functional teams to resolve any discrepancies between purchase orders, invoices, or deliveries promptly and efficiently.
- Participated in trade shows or conferences to expand supplier networks and stay updated on industry advancements.
DIRECTOR OF PURCHASING/PROJECT MANAGER
Keller Henderson Interiors
San Antonio, TX
03.2022 - 03.2024
- Spearheaded continuous improvement initiatives, driving process optimization in the procurement department.
- Collaborated with cross-functional teams to understand their needs and ensure timely delivery of materials.
- Successfully managed multiple construction/interior design projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Created and managed multiple $50+ million dollar budgets based on resource requirements, allowing for optimal allocation of funds across all aspects of the projects.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team's ability to deliver results.
- Collaborated the communications between financial institutions/owners to achieve financial transparency for monthly draws, change orders, etc.
PURCHASING/ASSISTANT TO CHIEF MEDICAL EXAMINER
County of Bexar
San Antonio, TX
03.2021 - 03.2022
- Responsibilities included but not limited to: scheduling work calendar for physicians; accounts payable & receivable, on-boarding all new hires, residents, and medical students, handling all personnel issues/files.
- Maintaining NAME and ACGME accreditation status for office and fellowship program.
- Handling office correspondence from local authorities, media to grieving families with highest level of confidentiality.
- Reviewed purchase orders for accuracy and compliance with company policies before approval, minimizing errors and potential disputes.
- Assisted in the development of $9.2 million annual budget by providing detailed input on projected department purchasing needs, enabling more accurate financial planning for the organization.
DIRECTOR OF SPIRIT STORE/NEW FAMILY MENTOR PROGRAM
Saint Mary's Hall, Inc.
San Antonio, TX
08.2013 - 03.2021
- Created, implemented, and executed a ‘for-profit' business within a non-profit entity that generates additional revenue stream within a structured financial institution.
- Responsible for all purchasing for each academic year: textbooks, uniforms, school supplies, footwear, etc. for each student enrolled.
- Established vendor relations and contract negotiation, strategic sales planning and projection, profit and market analysis, accounting and financial planning, and marketing/promotional strategies for Spirit Store.
- Managed $10 million budget allocation for staffing, inventory, and other operational expenses to maximize profitability.
- Notable achievements: store reconstruction & design, implemented point of sale (POS) system for maximum reporting analysis, negotiated and implemented school uniforms.
- Involved in accreditation process with ISAS for schools' business processes.
- Participated in DEI (Diversity, Equity, and Inclusion) team to make cultural changes within systematic school processes.
- Managed logistics of events planning, event booking, and event promotions.
- Hired, trained and supervised volunteers and support staff required for events.
VICE-PRESIDENT/ DIVISIONAL MERCHANDISE MANAGER
Alumni Hall Stores
Knoxville, TN
05.2007 - 05.2010
- Recruited by ownership to help analyze, launch, and establish merchandising operations in 2007.
- Within first six months, acquired and integrated smaller collegiate company within company's infrastructure.
- Company store count increased from 2 stores to 12 total stores with first 18 months of business.
- Increased sales by 22% by implementing effective merchandising strategies and product assortment plans.
- Held P&L accountability.
- Functional areas of responsibility included all buying, design, merchandising, advertising, store operations, leadership/mentorship, overseeing staff development, human resources, marketing, and all public relations.
- Developed strong vendor relationships through clear communication, negotiation, and collaboration to drive business success.
- Led cross-functional teams in executing seasonal merchandise plans, achieving revenue growth across multiple categories.
- Implemented visual merchandising standards throughout stores, ensuring consistent brand presentation and customer experience.
- Drove increase in gross margin dollars by 28% effectively managing markdowns and negotiating favorable vendor terms.
EXECUTIVE VICE PRESIDENT/DIVISIONAL MERCHANDISE MANAGER
Goody's Family Clothing, Inc.
01.1998 - 05.2007
- Successfully navigated cost accounting, open-to-buy strategies, trend-right buying, product flow, GMROI, increase profit margin with negotiations, advertising, vendor negotiations, private label branding by working across all divisions of retail business to align current goals/strategies and envisioned long-term success.
- Created and established in-house ‘retail university' for all new in-coming buyers with hands on training with internal systems/programs, reporting, presentation, etc. for future personal growth within corporate infrastructure.
- Achieved successful operations of $238 million annual sales plan while continuing to grow and train staff with ever changing leadership strategies.
- Achieved "Rookie of Year Award" for achieving highest GMROI % while buying in Men's Footwear department.
- Achieved "President's Award" for achieving highest GMROI, best assortment, lowest markdowns in company while buying in Junior Apparel department.
- Launched and created image of private label apparel brand "Duckhead" and "OCI" during term of buying within Junior Apparel.
- Youngest employee to climb corporate ladder from Assistant Buyer to Vice President within 8 year term.
Education
Bachelor of Arts in English, General Business -
University of Tennessee
Knoxville, TennesseeSkills
- Detail Oriented
- Strategic Planning / Problem Solving
- Cross-functional Collaboration
- Team Player or Self Independent Work
- Financial and Business Planning
- Purchasing and Contract Analysis
- Inventory Management
- Vendor/Supplier Relationship Management
- Merchandising Assortment / Strategies
- Budget planning
- Operations/Project Management
Timeline
Director Store Operations/Buying
Wandering Cowboys, LLC.
04.2024 - Current
DIRECTOR OF PURCHASING/PROJECT MANAGER
Keller Henderson Interiors
03.2022 - 03.2024
PURCHASING/ASSISTANT TO CHIEF MEDICAL EXAMINER
County of Bexar
03.2021 - 03.2022
DIRECTOR OF SPIRIT STORE/NEW FAMILY MENTOR PROGRAM
Saint Mary's Hall, Inc.
08.2013 - 03.2021
VICE-PRESIDENT/ DIVISIONAL MERCHANDISE MANAGER
Alumni Hall Stores
05.2007 - 05.2010
EXECUTIVE VICE PRESIDENT/DIVISIONAL MERCHANDISE MANAGER
Goody's Family Clothing, Inc.
01.1998 - 05.2007
Bachelor of Arts in English, General Business -
University of Tennessee